Here you can find our policies and procedures, and further links to the guidance and legal requirements which govern how we work.
You can print them off and keep them for reference or to give to people without internet access, but always print off a new copy when needed to be sure you are using the most up-to-date information.
For further information about our policies please contact James Martin – Policy Manager james.martin@devon.gov.uk
Care and support during the pandemic
We continue to provide support to all those who need it during the current pandemic. The Coronavirus Act has been introduced to provide us with the flexibility to continue delivering our services as effectively as possible during this time. To find out more, read the full policy, which includes links to GOV.UK guidance.
Promoting independence
Promoting independence’ means enabling as many residents as possible to stay healthy and active in their communities for as long as possible with the minimal necessary reliance on publicly funded health and care services. Independence is enabled through personal resilience and resourcefulness, strong family and social relationships, and access to community opportunities and support. This policy sets out how Devon County Council will support people in a way that promotes their independence.
First contact and identifying needs
- Eligibility policy for adult care and support
- Independent advocacy policy statement
- Mental Capacity Act Policy
- Deprivation of Liberty Safeguards (DoLS) Policy and Practice Guidance
- How we will support you to travel to social care support and services
- Service Responsibility Protocol
- Accessible Information Standard
- Information sharing and confidentiality – guidance
- Providing information in alternative formats and communication support
Charging and financial assessment
- Charging policy for community based care services
- Charging policy for residential and nursing care services
- Financial top-ups policy
- Deferred Payment Agreement policy
Person-centred care and support planning
- Carers policy statement
- Fair and affordable care policy
- Fair and affordable care policy (easy read version)
- Protection of property policy
- Personal Budgets
- Direct Payments
- Choice in Care policy
- Policy on support and arrangements for people funding part or all of their care
- Short Term Support to Maintain or Regain Independence (Intermediate Care) policy
Moving between areas: inter-local authority and cross-border issues
More information on national legislation and local authority duties relating to this area can be found in Chapters 19 to 21 of the Care Act Statutory Guidance
Adult safeguarding
Equality duties
Prison Buddy Support scheme
Quality
Other policies
- Acts of Parliament and national legislation
- Adult Social Care Policy framework
- Aftercare under Section 117 of the Mental Health Act
- Community equipment provision in care homes
- Complaints
- Department of Health Care Act factsheets
- Guidance on appointeeship, power of attorney and court of protection receivership
- Medication Policy for Non Regulated Providers
- Intermediate care guidance
- NHS continuing healthcare
- Record handling, management and retention
- Recording ethnic origin of users and carers
- Research governance
- Recommended research areas
- Unacceptable customer behaviour
- Warning Indicators Policy
- Social Care Reablement Medications Policy
