Skip to content

Support for adults

Our policies

Here you can find our policies and procedures, and further links to the guidance and legal requirements which govern how we work.

You can print them off and keep them for reference or give them to people without internet access, but always print off a new copy when needed to be sure you are using the most up-to-date information.

For further information about our policies please contact James Martin, Policy Manager. Email

Promoting independence

Promoting independence’ means enabling as many residents as possible to stay healthy and active in their communities for as long as possible with the minimal necessary reliance on publicly funded health and care services. Independence is enabled through personal resilience and resourcefulness, strong family and social relationships, and access to community opportunities and support. This policy sets out how Devon County Council will support people in a way that promotes their independence.

First contact and identifying needs

Charging and financial assessment

Person-centred care and support planning

Moving between areas: Inter-local authority and cross-border issues

More information on national legislation and local authority duties relating to this area can be found in Chapters 19 to 21 of the Care Act Statutory Guidance

Adult safeguarding

Equality duties

Prison Buddy Support scheme


Other policies

View our Vision, Planning and Annual Report here.

Find services, groups and clubs in Devon on the Pinpoint website

Go to Pinpoint

Find advice on how to stay healthy and well on the OneSmallStep website

Go to OneSmallStep