The Customer Service Centre is open Monday to Friday 8:00 am to 8:00 pm and Saturdays 9:00 am to 1:00 pm.
If you do not speak English, ask for an interpreter. We can access a telephone interpreter.
British Sign Language users can contact us using an online interpreter who will relay your conversation with an appropriate member of Devon County Council staff, and then sign back to you their response to your questions.
0345 155 1076 phone lines available 9:00 am to 1:00 pm, Monday to Friday
Supporting adopters, children and families throughout the adoption process and beyond.
0345 155 1006
Information on blue badges, including applying for or renewing a badge.
0345 155 1007
Information and help for older people, vulnerable adults, and their carers.
0345 155 1078 available 9 am to 5 pm, Monday to Thursday and 9am to 4pm, Friday.
For ongoing children’s social work enquiries
0808 223 1133 available 9 am to 5 pm Monday to Friday (calls are free from landlines and mobiles).
For advice on goods and services, and consumer rights.
0345 155 1005
Information and help for disabled people and carers including equipment, benefits, and care support.
0345 155 1013
For information and advice on registered childcare, 2 year old funding, Max Card and services for children, young people and parents.
0345 155 1077
Advice on becoming a Foster Carer or Supported Lodgings Host for Devon County Council.
0345 155 1004
Live chat is available on the Highways website Monday to Friday 9.30 am to 12 pm and 2 pm to 4.30 pm (4 pm on Fridays).
To report a problem with road maintenance, traffic management and parking, streetlights and signs and public rights of way please use the Highways website.
0345 155 1014
Enrol and pay for an adult learning course.
0345 155 1001
Renewals, enquiries about the library service and your local library.
01392 383 688
Information on the National Bus Pass scheme for Devon residents, including how to apply, renew or replace your pass.
0345 155 1075 (option 4)
Resident, visitor and business permit applications, renewals and enquiries.
0345 155 1002
Births, deaths, ceremonies.
0345 155 1019
Admissions, transport, free school meals.
Available 9am – 5pm Monday to Friday
Available 9am to 6pm Monday to Thursday and 9am to 4pm Friday for youth offending service enquiries.
Emergencies (out of hours)
- Social Services: 0345 600 0388
- Highways: 0345 155 1008
- Animal welfare, petrol and explosives: 01392 499499
- 0345 155 1015
- Email: firstname.lastname@example.org
- SMS text – text ‘Devon’ then your message to 80011
- Fax: 0345 155 1003
- Feedback and complaints
For information about the personal data we collect and how we will use it, read our customer services privacy notice.
Devon County Council asks that all its customers refrain from unacceptable behaviour when in contact with us or receiving services from us. Further information can be viewed in our customer notice.