The Customer Service Centre is open Monday to Friday 8:00am to 8:00pm and Saturdays 9:00am to 1:00pm.
You can now contact Devon’s County Council’s Customer Service Centre using either 0345 or 0845 numbers.
Your call may incur a charge, so please check with your phone company which will be cheaper for you. Your telephone company is obliged to include calls you make to 0345 numbers in any ‘free’ or ‘inclusive’ minutes packages that you may have with them. Calls to 0345 numbers are also charged at the same rate as calls to standard numbers starting in ‘01’ or ‘02’.
British Sign Language users can contact us using an online interpreter who will relay your conversation with an appropriate member of Devon County Council staff, and then sign back to you their response to your questions.
Christmas opening hours 2019/20
|Monday 23 December||Tuesday 24 December||Wednesday 25 December||Thursday 26 December||Friday 27 December||Saturday 28 December|
|Open 8.00am to 8.00pm||Open 8.00am to 6.00pm||Closed||Closed||Open 8.00am to 6.00pm||Open 9.00am to 1.00pm|
|Monday 30 December||Tuesday 31 December||Wednesday 1 January||Thursday 2 January||Friday 3 January||Saturday 4 January|
|Open 8.00am to 6.00pm||Open 8.00am to 6.00pm||Closed||Open 8.00am to 8.00pm||Open 8.00am to 8.00pm||Open 9.00am to 1.00pm|
0345 155 1076
Supporting adopters, children and families throughout the adoption process and beyond.
0345 155 1006
Information on blue badges, including applying for or renewing a badge.
0345 155 1078 available 9am to 5pm, Monday to Thursday and 9am to 4pm, Friday.
For ongoing children’s social work enquiries
0345 404 0506
For advice on goods and services, and consumer rights.
0345 155 1077
Advice on becoming a Foster Carer or Supported Lodgings Host for Devon County Council.
01392 383 688
Information on the National Bus Pass scheme for Devon residents, including how to apply, renew or replace your pass.
0345 155 1073
Resident, visitor and business permit applications, renewals and enquiries.
Available 9am – 5pm Monday to Friday
01392 384978 Available 9am – 6pm Monday to Thursday and 9am-4pm Friday
For youth offending service enquiries
Emergencies (out of hours)
- Social Services: 0345 600 0388 or 0845 600 0388
- Highways: 0345 155 1008
- Animal welfare, petrol and explosives: 01392 499499
- 0345 155 1015 or 0845 155 1015
- Email: email@example.com
- SMS text – text ‘Devon’ then your message to 80011
- Fax: 0345 155 1003 or 0845 155 1003
- Feedback and complaints
For information about the personal data we collect and how we will use it, read our customer services privacy notice.
Devon County Council asks that all its customers refrain from unacceptable behaviour when in contact with us or receiving services from us. Further information can be viewed on our customer notice.