Contact us

The Customer Service Centre is open Monday to Friday 8:00am to 8:00pm and Saturdays 9:00am to 1:00pm.

You can now contact Devon’s County Council’s Customer Service Centre using either 0345 or 0845 numbers.

Your call may incur a charge, so please check with your phone company which will be cheaper for you. Your telephone company is obliged to include calls you make to 0345 numbers in any ‘free’ or ‘inclusive’ minutes packages that you may have with them. Calls to 0345 numbers are also charged at the same rate as calls to standard numbers starting in ‘01’ or ‘02’.

Contact us through a sign language interpreter

British Sign Language users can contact us using an online interpreter who will relay your conversation with an appropriate member of Devon County Council staff, and then sign back to you their response to your questions.


Supporting adopters, children and families throughout the adoption process and beyond.
0345 155 1076

Blue Badges

Information on blue badges, including applying for or renewing a badge.
0345 155 1006

Care Direct

Information and help for older people, vulnerable adults, and their carers.
0345 155 1007 or 0845 155 1007

Children’s social work

For ongoing children’s social work enquiries
0345 155 1078 available 9am to 5pm, Monday to Thursday and 9am to 4pm, Friday.

Consumer advice

For advice on goods and services, and consumer rights.
0345 404 0506

Disability Information Service

Information and help for disabled people and carers including equipment, benefits, and care support.
0345 155 1005 or 0845 155 1005

Family Information Service

For information and advice on registered childcare, 2 year old funding and services for children, young people and parents.
0345 155 1013 or 0845 155 1013


Advice on becoming a Foster Carer or Supported Lodgings Host for Devon County Council.
0345 155 1077


Road maintenance, traffic management and parking, streetlights and signs, and public rights of way.
0345 155 1004 or 0845 155 1004

Learn Devon

Enrol and pay for an adult learning course.
0345 155 1014 or 0845 155 1014


Renewals, enquiries about the library service and your local library.
0345 155 1001 or 0845 155 1001

MASH (Safeguarding enquiries regarding children)

Speak to someone if you are concerned about the safety of a child or young person or to notify of a private fostering arrangement.

0345 155 1071

National Bus Pass

Information on the National Bus Pass scheme for Devon residents, including how to apply, renew or replace your pass.
01392 383 688

Parking permits

Resident, visitor and business permit applications, renewals and enquiries.
0345 155 1004


Births, deaths, marriages and civil partnerships.
0345 155 1002 or 0845 155 1002

Schools and education

Admissions, transport, free school meals.
0345 155 1019 or 0845 155 1019

Trading Standards business advice

01392 381381
Available 9am – 5pm Monday to Friday

Waste and recycling

Help and advice. For domestic rubbish collection contact your district, city or borough council.
0345 155 1010 or 0845 155 1010

Youth Offending Service

For youth offending service enquiries
01392 384978.
Available 9am – 6pm Monday to Thursday and 9am-4pm Friday

Emergencies (out of hours)

General enquiries


For information about the personal data we collect and how we will use it, read our customer services privacy notice.

Privacy notices covering a range of other services are also available.

Customer behaviour

Devon County Council asks that all its customers refrain from unacceptable behaviour when in contact with us or receiving services from us. Further information can be viewed on our customer notice.