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Social care in Devon

Strategic Commissioning and Market Development


Welcome to the Devon County Council Adult Social Care Commissioning Page. We are committed to contracting high-quality care and support services for adults in our community.

Commissioning in social care is the process where local authorities identify, purchase, and monitor social care services for people in their area.

It aims to meet the care needs of people and plays a significant role in ensuring vulnerable people receive the support they need to fulfil their lives, remain independent, and delay future care needs.  

Our Commissioning Process/ cycle

At Devon County Council, we take a strategic approach to commissioning adult social care services.

This involves:

  1. Assessing Population Need:  Commissioners analyse information from a wide range of sources including national and regional data, operational colleagues and feedback from service users and carers to ensure.
  2. Setting Priorities/ Planning: Based on the data and information from partner agencies, we prioritize the most critical areas of need within our community and plan for anticipated future needs.
  3. Working and Contracting with Providers: We collaborate with accredited service providers to ensure the delivery of good-quality care services.
  4. Monitoring and Reviewing those arrangements: We monitor and review the services to ensure they meet the required standards.

Why is commissioning social care services important? 

Regularly reviewing services not only helps us to ensure individuals receive the care they need; it also help ensures value for money and that services are delivered to a good standard.

Please also see  Supporting information – Promoting independence (devon.gov.uk) and the

Provider Engagement Network webpage (PEN) Home – Provider Engagement Network (devon.gov.uk)

Consultation and Engagement Devon County Council are committed to listening to the public, service providers and other partners to inform the services it buys. Where possible, we use a ‘co-production’ approach – developing services alongside people who use and provide them. To give us your feedback please visit: Have your say | Help shape services across Devon