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Supporting health and social care providers in Devon

Residential and nursing care homes

Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.

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Do business with us

Are you interested in getting into business with Devon County Council? Take a look at current contract opportunities and see what our Market Position Statement (MPS) says about future development in this area.

Support for Residential and nursing care homes

New Safeguarding Adult Concern Referral Form

30 April 2021

Devon County Council and the Torbay and Devon Safeguarding Adults Partnership (TDSAP) are launching a new Safeguarding Adult Concern Referral Form on Monday 10 May. Referrers are encouraged to use the form to raise a safeguarding adult concern with the local authority. The form will be available from 10 May on the TDSAP website. The Continue reading…

Adult oral health in care homes toolkit

7 December 2020

Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit also contains useful links for care home staff, residents, their families and friends to support good oral health and reduce oral health inequalities.

COVID Oximetry@home service

7 December 2020

CO@h is a service for adults likely to experience worsening or life-threatening hypoxia (low oxygen levels in blood) and it is available for people in care homes and their own homes. This information contains a quick reference guide and monitoring log sheet.

Winter Readiness Toolkit

14 September 2020

The NHS England and NHS Improvement South West tool kit is designed to help care homes and other residential care settings plan and prepare for winter infections and outbreaks, and this year’s kit contains new COVID-19 resources, as well as redesigned resources on flu / other respiratory infections and viral gastroenteritis.

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Infection, Prevention and Control (IPC) Compliance Assessment Tool

21 August 2020

This compliance assessment is a simple tool which has been developed using the most recent information from the CQC and others. It will help you know how well you are doing, identify areas in which you need to improve and bring the guidance together into one place.

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Supporting people with their money

17 August 2020

Having money and having access and control over money is a key element that enables people to live with dignity and security.  Most people are able to maintain control over their own money and are able to make choices about how they spend their money.  However, many people who receive support and care do not Continue reading…

Infection Control Audit Tools

17 August 2020

Please find Infection Control Management and Environmental Audit Tools for your reference as a starting point for the documentation that you should have in place as a provider of care and support services.  Devon County Council considers these resources to be acceptable and contract-compliant but you may wish to check with CQC and any other commissioners whether Continue reading…

Guidance regarding adjustment of community equipment

28 July 2020

Guidance – Adjustment of Community Equipment 19 Feb 2018 This guidance is issued in response to a serious incident relating to community equipment that was recently brought to the attention of the Community Equipment Service Commissioners. It is important to share the learning from this incident. Find below new guidance that will be issued to Continue reading…

Community equipment recycling and reuse information

28 July 2020

How and where to return community equipment so it can be recycled and reused? Devon Community Equipment Service Community Equipment in Devon is jointly funded by the NHS & Devon County Council and is provided, on their behalf, by Millbrook Healthcare Ltd, who recycle and reuse as much equipment as possible. The service excludes Plymouth Continue reading…

Invacare Robin Hoist Motor – Emergency Stop Function

28 July 2020

Please read the following User Guide regarding the Emergency Stop / Lowering Function on the Invacare Robin Hoist Motor. These are delivered to clients from the Devon Independent Living Integrated Service (DILIS).

The new guide to ‘Fire Safety in Specialised Housing’

28 July 2020

Reducing the risk of fire for vulnerable residents in Sheltered Housing, Extra Care and Supported Living properties. A summary sheet is available for commissioners and providers of specialised housing and care services. A copy of the Specialised Housing Guidance can be downloaded. If you are interested in finding out more about personalised fire risk assessments Continue reading…

Selling, buying, transferring your business

21 July 2020

This guidance is intended to help you if you are selling your care business or buying a care business from another provider. Find out what you need to do to ensure a smooth transition of your commissioned business. In order to ensure a smooth transition, it would help to receive formal notification as far in Continue reading…

Adult Social Care Annual Report for 2019

24 April 2020

Our Adult Social Care Annual Report for 2019 is now available, along with the following summary version. Writing an annual report on adult social care in Devon gives us the opportunity to reflect on our achievements and to look at how well we are meeting the needs of our population. We have aimed to do Continue reading…

Infection, Prevention and Control guidance (COVID-19)

28 February 2020

We would like to reassure you that we are closely monitoring the situation and working with the government and NHS, who are well prepared to deal with this virus. Where to find the latest information and updates Guidance for social and community care settings Care Provider Alliance – Infection Prevention and Control Guidance ACAS guidance Continue reading…

May 2021

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Data Security and Protection Toolkit (DSPT) webinars

The DSPT is a free online self-assessment toolkit that helps evidence that your organisation manages personal data, digitally and on paper form, in a safe and secure way. It helps demonstrate compliance with data protection legislation, answers two of the CQC Key Lines of Enquiry. Importantly, it provides opportunities, ongoing use of NHSmail and potential sharing of care records. Devon Care Homes Collaborative will be running introductory DSPT webinars in May. These one hours sessions will give an overview of...


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