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Supporting health and social care providers in Devon

Business continuity planning and support


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Winter Plan 2024-2025

The Devon ASC Winter Plan 2024 – 2025 [LP1] builds on the partnership approach supported by the Provider Engagement Network to work together in achieving the full potential of capacity whilst supporting resilience over the winter period.

Continuing commitment to prevent and control acute respiratory Infections (ARI) with an increased emphasis on flu prevention in care homes and other settings while promoting the quality of life for people we service. 

Additionally, the Provider Checklist[LP2] serves as a practical guide, ensuring providers adhere to these standards to maintain quality care and safety. This initiative is integral to sustaining high-quality care and supporting the wellbeing of both service users and staff in care settings.

Other useful links:

Business continuity planning templates and guidance

As part of organisational resilience, it is vital for providers to have a robust and up to date business continuity plan (BCP) that support them to manage risk effectively at a point of crisis.

The Care Provider Alliance has developed business continuity planning guidance along with a standard template for social care which can be found here: Business continuity planning  and guidance and template

The guidance also includes additional information on planning for power outages, data breaches and cyber-attacks.

If you would like the Quality and Contract Team to review your business continuity plans or to offer any support, please email qualitycontract@devon.gov.uk please note support will be subject to capacity and priority. When sending your BCP please state the reason that you are requesting the review.

Care homes and other residential care settings Winter Readiness Toolkit

UKHSA Infection Prevention and Control toolkit is designed to help managers and staff in care homes and other residential care settings with planning and preparation for infections and outbreaks (that are often particularly frequent during the winter season), and in outbreak recognition and management.

Business support

You can contact the government’s Business Support Helpline for free advice. See GOV.UK – Get help and support for your business to find out more about the helpline as well as other schemes to support you.

Advice from ACAS (the Advisory, Conciliation and Arbitration Service)

Work and employment law advice | Acas



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