Market Management Team

I am part of the Commissioning and Health Leadership Team.
My role includes a lead responsibility for working across our health and social care system locally, regionally and nationally to help to build the workforce we need now and in the future. This means ensuring that our social care workforce is valued and rewarded, that the profile of social care is improved with the public and that we innovate together, both within our system and for wider economic growth in our county.
The Workforce Team, including those leading our Proud To Care work, are part of my team.
I am happy to be contacted via ian.hobbs@devon.gov.uk  if you wish to be engaged in this work.

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My role involves working collaboratively with providers (with a current focus on domiciliary/personal care at home) to meet the changing needs of our local communities and vulnerable people in Devon. Supporting providers to manage the challenges they face as well as exploring and encouraging innovative and creative opportunities to delivering high quality, local sustainable provision.

I have 30 years’ experience of working within the Housing, and Adult Health and Social Care.

I am committed to partnership working to achieve positive person-centred outcomes for people requiring support services.
If you have any ideas, questions or comments about shaping of our domiciliary/personal care market please email me claire.anderson@devon.gov.uk or call me on 01392 383000.

As a Contracts Officer I am working with colleagues across the Devon County Council and our providers to monitor contract compliance. We are working to ensure that adult community services are delivered to the highest quality, meeting the needs of the people who require care and support in line with contractual arrangements.
The Team is a recent addition to the Market Management Team, and I am looking forward to getting out and meeting providers and offering support to providers across North Devon.
For the past 15 years I have worked in Children Services looking to provide support to Children and Families in a variety of roles, always in North Devon.
I am looking forward to meeting new colleagues and providers.

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My portfolio includes self-directed support and outcomes-based commissioning. At the moment I am working on a pilot of Individual service funds in Devon, place-based working (Totnes), self-directed support policy and strategy I am keen to help the personal assistant and micro-provider market expand and develop new offer

I joined the Market Management Team in September 2022 as the Central Business Relations Officer with a focus on Communications and Engagement.

I am working with different sectors and teams to ensure the timely and effective delivery of the PEN Newsletter and PEN website and communications regarding vaccinations.

My role involves working collaboratively with providers to meet the changing needs of our local communities and vulnerable people in Devon.

I am also working on engagement with the market including Provider Forums and the PEN reference group.

I have worked for Devon County Council since 2016 both in operational teams and as a QAIT Officer more recently.

I have worked in education in both Local Authority settings and the private sector for many years previously.

I began working for DCC in 2004 within the Adult Social Care Team and have worked in varying teams across North Devon. The focus of my previous roles was carrying out Care Act Assessments with clients and carers under the Care Act and supporting them to remain as independent as possible.

I have newly joined the Market Management Team in November 2022 as a Commissioning Support Officer and will be supporting the Pa Network, the PA shout out process and Direct Payments.

My role consists of creating the weekly PEN newsletter and updating the PEN website. I also help manage the PEN reference group.

I am a recent university graduate and am new to adult social care and working with Devon County Council. My role is to provide administrative project support to the operation of the Commissioning Support Officer and the wider team.

My role as a contract officer is to support the provider market to provide adult community services to the highest quality and efficiency in line with their contractual obligations with Devon County Council. This will involve direct engagement with providers through monitoring visits.
We look to forge stronger working relationships with providers across the whole of Devon and ensure that services are delivered effectively and that they meet the needs of the people who require care and support.
I will mainly be working across North Devon.
I have 18 years’ experience working in adult social care both operationally and strategically in both the private and the public sector.

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My role involves working collaboratively with care home providers to meet the changing needs of our local communities and vulnerable people in Devon. I’m particularly focussed on developing our commissioning strategy to ensure it meets the needs profile of our changing communities in the near to medium term future. 

I’ve been in the Market Management team for 5 years, previously working on Direct Payments, and supported Living. I’ve been working in health & social care services in the third sector for 15+ years including homelessness, drug & alcohol support charities and community councils.

My work experience supports my passion of working with individuals and organisations who together support people to lead fulfilling and rewarding lives.

If you have any ideas, questions or comments about strategic development and shaping of our care homes market please email me clare.diffey@devon.go.uk

My Role as a Contracts Officer is to support Care Home providers. My initial focus will be on the Eastern area. I will be monitoring contract compliance, ensuring services provided are delivered effectively, meeting the needs of the people and to support colleagues in market development.

I have worked in Adult Social Care for 8 years, mainly as a Social Care Assessor. Prior to this I have worked with and supported Young people under the age of 18.

I joined the Market Management Team in 2021 and look forward working with you all to ensure we continue to enhance our services for the people of Devon.

You can contact me on 01392 380817 or via email dean.wall@devon.gov.uk

As a Contracts & Business Relations Officer I support Care Home providers in South and West Devon, monitoring contract compliance and ensuring the services they provide are delivered effectively and meet the needs of the people who require care and support.

I have worked in social care for 20+ years in the voluntary, statutory and public sectors, before that I worked in the private sector in Finance. Please see my LinkedIn profile if you would like to know more.

You can contact me on 01392 381415 or email: kathryn.gilbert@devon.gov.uk  

I have worked for the Local Authority for 18 years and started work in charging for care, assessing how much individuals would contribute towards their care, as well as assisting with benefits information, and explaining to operational colleagues the regulations for charging.

After 10 years there I joined the complex hospital discharge team at the RD&E hospital as a Social Care Assessor helping individuals and families at a critical time. I was joint working with social care and health colleagues in helping people be discharged from the hospital, to home, a place of rehab, or residential/nursing home.

I joined the Market Management Team in 2021 where I currently support care homes in the North Devon footprint, monitoring their contractual obligations and supporting with quality and market issues.

My working days are Tuesday-Thursday and you can contact me on 07977363477.

Reporting to Heather Mills.