News

What is the Herbert Protocol? It is a simple risk reduction tool to be used in the event of an adult with care and support needs going missing in the UK. It consists of a form that contains vital information about a person at risk that can be passed to the police at the point […]

Provided by the Medication Training Company which is accredited by the Royal Pharmaceutical Society. The workshop is run by an experienced Pharmacist or Nurse and has shown to reduce medication errors by 36%. The workshop covers the requirements as set out in the care certificate, NICE guidelines and the CQC. Included in the training is […]

The next Provider Engagement Network conference has the title: “Serving everyone: meeting diverse needs in changing times” and will be an opportunity for providers of adult social care to maximise business opportunities, celebrate success and share good practice based on the lived experiences of people from a wide range of backgrounds. The event will be […]

Following the Care Homes Fees Consultation 2019/20 please click here for a letter from Tim Golby, Joint Associate Director of Commissioning. There is an additional document, which provides a summary of the main issues raised during the consultation: Fee Uplift Summary Response

The Provider Engagement Network Reference Group (PEN) is looking for Provider representatives for 2019/20 – Do you enjoy working collaboratively and representing the views of provider colleagues? – Are you well connected within your sector, within your locality? – Would you like to help Commissioners understand issues facing your sector from a commercial perspective? If the answer is YES […]

The Safer Devon Partnership has developed an online toolkit to tackle the threat of exploitation. This toolkit will help frontline colleagues learn about, identify and report exploitation happening in Devon and the surrounding area. The toolkit’s audience consists of anyone who, through their paid or voluntary work, may encounter individuals who are vulnerable to exploitation. […]

The Local Government and Social Care Ombudsman has issued a good practice guide which shares lessons from complaints to help adult social care providers improve their services. Based on the Ombudsman’s lengthy experience of investigating complaints about independent providers, the guide gives real-life examples of the common problems the organisation sees – and offers some […]

Please read the latest update on Brexit Planning Guidance for Adult Social Care Providers in Devon