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Supporting health and social care providers in Devon

PEN participation


Last Updated

Welcome to our new engagement structure

Care Provider Locality Forums (operational level)

We are writing further to our email of 02/10/2023 pending the conclusion of the review of survey feedback and attendance stats; and Publication in the PEN Newsletter standing down November’s All Markets Care Provider Locality Forums.

Taking into account provider responses to the survey, feedback from health colleagues and Locality Assistant Directors, and the ongoing reducing provider attendance levels over a number of months – the decision has been confirmed that The All Markets Care Provider Locality Forums will be stood down.

We appreciate that providers will want to ensure the ability to link with Ops/Health will continue, so please be assured that the opportunity to meet with your Assistant Directors will still be available through the Sector Forums. We will be able to share more information on this in the very near future as the arrangements are made for dates into 2024.

The Sector Forums are held monthly for Care Homes, Personal Care and Housing with Support/Unregulated Care. Dates are held on the PEN website here. If you would like further support to access this information please contact the

Please note that both The Sector (market specific) and also The PEN Strategic (all markets) Forums will continue, and we would welcome your attendance and participation in proposals for agenda items.

We thank all of you who have taken the time to complete the survey and attended The All Market Locality Forums to date. We hope that the streamlining of meetings will support more providers to attend the remaining forums, and to continue the positive collaboration work.

Sector Specific Forums, (tactical level)

Frequency: all monthly

Indicative Dates: see below pending decisions tbc

Issues raised at these forums should primarily be sector-wide / tactical. or strategic ones which only affect a Sector.

Sector Specific Forums will:

  • Develop thinking and discussions on sector-specific issues
  • Topic based with invitations with system partners to attend
  • Exploratory/developmental
  • Action-oriented as appropriate
  • Discuss commissioning intentions
  • Accountable for active participation and communication
  • Involve relevant invites to Specific Trade Association (e.g., DCHC
  • Create Project Groups for the specific sectors when necessary

Countywide Strategic Forum

Welcome to the new quarterly Countywide Strategic Forum, which is open to all providers who are interested. Please email if you are interested in participating.

This high-level forum will primarily be of interest to providers with the appetite for strategic discussion, but all providers will be invited so everyone gets the opportunity to get important messages.

This forum will cover important countywide, cross-sectoral topics such as budget announcements, strategic developments and key policy and practice changes.

System partners such as the Integrated Care Board, NHS Devon and Devon Partnership Trust will be invited to present their significant issues and trade association representatives will be expected to participate representing their sectors.

We are looking forward to how we engage in the future and to hear feedback from providers regarding strategic items.

Provisional date: September

Sector Forums

County Care Home Forum

County Care Home Forum:

An open invitation to all care homes within the Devon County Council footprint to regularly meet with Devon’s Market Management Team, CCG, commissioners and other professionals to share information on key topics of interest and concern, hear about and get involved in care home commissioning work and find out more about other key national and local care home priorities.

We have worked with DCHC (Devon Care Home Collaborative) to finalise the agenda.

Email invites to care home providers will be sent out shortly and we look forward to seeing you all there.

2023 meeting dates:

There will be no meeting in December.

The next meeting is 2-3pm on Tuesday 30 April 2024, with a focus on sharing information on Who’s Who in QAIT, Contracts and local Operational Teams.

Further meeting details to be shared with all care homes shortly.

CHF 2024 meetings dates Tuesdays (2-3pm)
21 May
25 June
30 July
24 Sept
22 Oct
26 Nov

Invitations for the monthly meetings will include a meeting joining link which will be sent out to care homes prior to each meeting.

Housing with Support (HwS), Day and Enabling Services Provider Forum

These meetings were cancelled following June’s ‘Innovation’ meeting, where we acknowledged that there are various issues and opportunities that providers are keen to raise and progress. We therefore propose to use the summer months to progress work on these, but also acknowledging the notably the points outlined below:

  • Change in market capacity position / international recruitment
  • The next Steps for Housing with Support
  • Themes from the community services review (inc Innovation / TECs)

We would like to invite providers to be involved in task and finish groups around the above activities, if you are interested in putting yourself forward, please email the below mailbox stating your name and organisation and any specific elements you would like to engage with:

Future service area specific forums meetings are schedule as follows:

Every last Thursday of the month, 11am-12noon
30 May, 11am-12noon – CANCELLED
27 June, 11am-12noon
25 July, 11am-12noon
29 August, 11am-12noon
26 September, 11am-12noon
31 October, 11am-12noon
28 November, 11am-12noon

Personal Care Services Provider Forum

Future service area specific forums meetings are schedule as follows:

19 June via MS Teams
17 July (11-12noon)
18 September, 11-12noon
16 October Face-to-face
20 November, 11-12noon)

Mental Health Provider Forums

Jacqui Blackmore is chairing quarterly meetings, which are attended by MH providers, DCC commissioners and Devon and Cornwall Police.
Please contact if you would like to attend.

Devon Residential and Nursing (DRN) WhatsApp group

Devon Care Home Collaborative (DCHC) runs a WhatsApp group for care home providers or managers to join a peer to peer support group that provides quick responses on questions you may have as well as flagging up resources, training and gathering your feedback on key issues. Please email: with your request. Please note it is one contact per care home.

DISCA (Devon Integrated Social Care Alliance)

Devon providers have set up the DISCA (Devon Integrated Social Care Alliance) Community Forum WhatsApp group.

The group is for all care sectors including organisations commissioned/not commissioned by DCC and micro providers.

Devon Care Homes Collaborative

Devon Care Homes Collaborative (DCHC) is a membership organisation that provides support to care home providers, managers and staff in Devon, Plymouth and Torbay. They aim to share best practice, provide inspiration, stimulate innovation, enable peer to peer learning and support the development of a financially sustainable care sector that understands and meets the common needs of members.

They work collaboratively with key stakeholders: the local authority, NHS and Clinical Commissioning Group, Devon STP, Proud to Care and others to support those working in the sector who strive to provide good quality care for those in need.

Membership to DCHC is free and open to all care home providers, managers and staff.

DCHC also runs regular events.


For updates on webinars please visit our Webinars, online meetings and learning page.

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