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Supporting health and social care providers in Devon

Celebrating success

Prestige SW award won by Devon provider

The Care Company (SW) LTD have won the category of ‘Best Homecare Service of the Year – Devon’. The judging panel was particularly impressed with the personal service and the use of social media platforms encouraging a very welcome culture with staff being recognise for efforts during such unusual times.

South West England Prestage award logo


The Northam Care Trust was awarded 30 Kickstart jobs by the Department of Work and Pensions and the success of this is evidenced in the BBC TV Spotlight news.

Getting out to get on

WayMakers and Hakeford Woods Forest School have partnered to offer a group project for young autistic adults aged 18-30 and those with anxiety. This project offers a safe space in beautiful surroundings for participants to connect with peers, engage in some purposeful woodland activities and access coaching support from an autism specialist. Our photo shows participants cutting back and replanting willow down in the valley. They also enjoyed a good ramble around the woods and a hearty lunch cooked over the campfire. More details about the project are on this poster.

A group of people walking in the woods.

The man who can turn his hand to anything

Ken Martin is a resident at Heanton Nursing Home near Barnstaple. His passion for woodworking has never stopped. He was a Jack of all trades. His colourful life full of creative, and hard work, was captured in the below set of pictures. And his story is told on this page.

Selection of pictures with Ken

Enabling support is still provided during lockdown, with compliance to current lockdown rules. Pictured below are Made-Well clients with ponies on a trip to woods.

A group of people with ponies in the woods.

Care home resident vaccinations roll-out across Devon as seen here in Pottles Court care home.

Christmas celebrations at The Northam Care Trust Lodges

Residents, relatives and staff are enjoying their own person-centred Christmas creation with snow, sound and lights. The imaginative setting enhanced festive celebrations for people with profound and multiple disabilities and complex health needs who are supported by The Northam Care Trust.

A girl in a wheelchair next to a Christmas tree. People outside celebrating Christmas.

Testing in care homes and safe visiting

Summercourt care home was thrilled to be part of the national pilot for Lateral Flow Testing and it is now using it successfully.
“We have been keen to support safe visiting during the pandemic and had a combination of remote virtual regular contact for families and our residents from the start of the pandemic as well as garden visits and some restricted indoor visits adhering to safe visiting guidance however everyone knew these arrangements still caused feelings of upset and dissatisfaction….”
Please read a personal reflection from Summercourt care home in Teignmouth.
One of the first visits; Marilyn reunited with her mum Betty after both of them tested negative.

Two ladies ona care home sitting next to each other

Sefton Hall Nursing Home

They also took part in the pilot and here is what the care home manager said:
“We were worried about having the visitors in the home, but we had to look at the risks and the benefits for all residents, staff and relatives. We decided to go for the pilot so we could make a difference to residents and their loved ones lives. It changed the morale of the staff as well, by starting to see the light at the end of the tunnel”.

A woman and a man sitting on a sofa and hugging each other.

Zack’s Story

This year United Response have released two brand new animated episodes in a series called “Zack’s Story” in an effort to tackle  loneliness, hate crime and County Lines.

These short stop-motion films were made with the help of staff and the people supported by United Response in Devon and Cornwall to raise awareness about topical issues that can affect everybody. The first film, Loneliness Animation, highlights the impact of loneliness and the importance of friendship and community. The second film, Hate Crime & County Lines Animation, tackles the issue of hate crime and raises awareness of the dangers of County Lines.

United Response also produced “Animation Diaries” (Loneliness Diary and Hate Crime Diary) that take a closer look behind the scenes to reveal how and why the animations were made and the different ways that people were involved.

All of these resources are freely available online and we hope they will help to inform, raise awareness and stimulate discussion about important topics.
United Response would love to receive feedback about how these resources are being used and also to receive suggestions for topics to feature in future episodes of Zack’s Story! Please get in touch.

Sign with Zack's Story

Sam’s online cookery course takes off!

Sam runs weekly online cookery courses with the support from New Key, who have now offered him permanent employment. The sessions empower people with learning disabilities to develop cooking skills as well as other related skills such as shopping, budgeting and IT, and they are fun too. Read Sam’s story.

Here is Sam ready to cook chicken korma. Check out Sam’s recipe and easy read shopping list and see John proudly presenting his ready dinner.

Sam in the kitchen

Made-Well are now expanding and providing daily enabling services across their three Devon sites with one-to-one or group work available, especially for people with learning disabilities, physical disabilities and mental health issues. Find out more.

Oliver has been busy, harvesting and washing vegetables ready for Made-Well stall at Hatherleigh market.

Oliver in the garden preparing vegitables for the market.

Celebrating Kickstart success

Northam Care Trust in North Devon have secured a DWP Kickstart grant to help young people aged 16-24 to develop a career in social care with them.  Here are Dr Len Loft and team members celebrating accordingly!

Len Lofts with colleagues

If you have any good news stories you would like to share with other providers then please email us and we’ll include it in the next issue.

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