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Civil Parking Enforcement

Devon County Council (Traffic Regulation and On-Street Parking Places) Amendment Order

We are proposing a number of updates to the permits issued that provide exemptions to the waiting restrictions in Devon.

It is proposed to formalise the permits issued for care workers and extend the scheme to allow short term parking on yellow lines.

Changes are also proposed to the parking dispensation scheme by introducing additional permit types to give contractors and landlords greater flexibility to park in areas with parking restrictions and to improve the application process.

We are also proposing additional changes to the articles in the countywide civil parking traffic regulation order as part of a housekeeping exercise.


  • Care workers permits
  • Trade permits (previously known as dispensations)
  • Other changes
  • Consultation
  • What happens next?

Care Workers Permits

Currently, an exemption permit allows care workers and other health care staff to use on-street pay and display, limited waiting and residents parking for no charge if they are delivering essential services to residents in their own homes.

It is proposed to extend this exemption to include parking on single and double yellow lines, but only when alternative parking isn’t available.

The proposed extension of the scheme recognises that in some communities parking can be limited and can add to the stress of an already demanding job.

We propose to launch this enhanced scheme from this autumn on a trial basis. This will allow care and health workers visiting patients at home to additionally use yellow lines in certain circumstances for up to an hour.

  • The care or health professional will have to have made a reasonable effort to find alternative parking first, and park where it is safe to do so.
  • The vehicle must not cause an obstruction, block access or pose a danger to road users, for instance on a corner.

As part of the improvements to the scheme, permit holders would be issued with a time clock, similar to those issued to Blue Badge holders, which must be displayed while delivering their services.

If the scheme is approved, all professionals and care companies, who currently hold permits, would be invited to apply for the new updated permit and time card later this summer.

The existing exemption permit would be phased out from the autumn and all holders would be required to display the replacement time clock permit, at all times when they are delivering services.

If a care worker works for a charity or care company it will be the responsibility of that organisation to apply for the permits, to allocate them and manage their use.

However, if the care worker is self-employed, for instance a personal assistant, they are required to first register their details on the PA Network before being able to apply for a permit themselves. They can register here.

This will help ensure permits are issued only to the health and care professionals who need them.

The proposals follow an online consultation last year. Of the 150 people who responded 89 per cent agreed that including yellow lines in the scheme would make their jobs easier and 80 per cent said it would help them care for their clients.

Almost 65 per cent said it would help them manage stress and most said that parking near their clients’ homes would help them feel safer if they were working alone.

Trade permits (previously known as dispensations)

Devon County Council is proposing to replace the existing paper daily dispensation notice with a digital ‘virtual’ permit, linked to a vehicle’s registration.  Daily & Weekly trade parking permits previously called dispensations could be issued on the day they are needed under new plans to streamline the service from this autumn.

Under the new system there would be three new permit types available to replace the current daily dispensation notices. These are ‘daily trade permits’ or ‘weekly trade permits’, issued for on street parking spaces and resident’s zones, and ‘parking waivers’, which would provide an additional exemption for yellow line ‘no waiting’ restrictions.

The new digitalised system would be faster and more efficient because it removes the need for applicants to receive and print an emailed permit before use, and allows users to create a user account to speed up the application process.

‘Daily or Weekly trade permits’ wanted for parking in resident only, limited waiting or pay & display spaces could be issued on the day of application, rather than the applicant needing to plan 24 hours ahead as it the case now.

However, ‘parking waivers’ wanted to park in restricted zones, e.g. pedestrianised, or for yellow line restricted areas will still need to be applied for at least 48 hours ahead as further checks are required by officers before a waiver can be authorised and issued.

In addition, the online application page would be upgraded to make it easier for applicants to select the right restrictions which may apply at the location in which they will be working.

If approved there will be five different permit types available to businesses, contractors or landlords to assist them in parking vehicles essential to the works

  • annual trade permit (previously known as dispensation annual permit) (£45 per year)
  • short stay trade permits (previously known as dispensation short stay permits) (£60 per batch of 20 permits)
  • daily trade permit (£5 for 1 day)
  • weekly trade permit (£25 for 7 days)
  • parking waiver (£10 for 1 day or £30 for 7 days)

Summary of the different types of permits and where they can be used:

Annual trade permitsShort stay trade permitsDaily and weekly trade permitsParking waivers
Proposed cost£45£60 per batchDaily – £5
Weekly – £25
£10 for 1 day
£30 for 7 days
Issued asSingle permitBatch of 20 permitsDigital permitDigital permit
Permit expiresafter 12 monthsno expiryon specified dateon specified date
Maximum stay permit is only valid while driver is working at the propertyNo limitEach permit is valid for 3 hoursNo limit (unless conditions state otherwise)No limit (unless conditions state otherwise)
Permit allows vehicles to park
No waiting at any time (double yellow lines)Yes
No waiting (single yellow lines)Yes
No loadingYes
Limited waitingYesYesYes
Residents parkingYesYesYes
Pay and displayOnly where there is an exemption for residents permit holdersYesYes

Other changes

We are also proposing a few amended articles to improve consistency and clarity of parking regulations in Devon.

Individual reasons for the article changes may be found in the Summary of changes in the consultation documents.


The proposals were part of a statutory consultation that ran between 1 August 2019 and 22 August 2019.

If you made a submission please be aware that your contact details and any points contributed may be made publicly available online and in other formats in accordance with our legal obligations. Receipt of submissions may not be acknowledged but those received will be considered and shared within Devon County Council and our partners.

Consultation documents:

What happens next?

The comments from the consultation have been considered by the Cabinet Member for Highway Management and the Cabinet Member for Adult Social Care and Heath Services who have agreed to implement the proposals as advertised.

The traffic order has now been sealed and the changes to care workers permits have been introduced in January 2020 and changes to Dispensations/Trade Permits will go live on 1 February 2020.