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Supporting health and social care providers in Devon

Policy and guidance

You can find policies and procedures, and further links to the guidance and legal requirements which govern how we work on our care and health policies page.

Guidance for regulated care providers who provide care and support to people in their own homes

7 July 2024

The guidance provides a standard operating procedure describing key business processes in relation to the provision of regulated care.  It covers processes related to the initial sourcing of care, managing restarts, managing package variances, reviews, package issue resolution including the use of Behavioural Contracts, packages closures/handbacks and the complaints process.  For all processes it provides Continue reading…

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Content type: Policy and guidance

NHS branding and lanyards

30 April 2024

The use of the NHS logo on uniforms ​The NHS logo should be positioned on the right-hand side on staff uniforms when face on, with your company logo on the left-hand side under the wording ‘Service provided by’, please see NHS guidance. The sizing of your company logo should be proportional to, but not larger than, the NHS Continue reading…

Content type: Policy and guidance

Selling, buying, transferring your business

21 March 2024

This guidance is intended to help you if you are selling your care business or buying a care business from another provider. Find out what you need to do to ensure a smooth transition of your commissioned business. In order to ensure a smooth transition, it would help to receive formal notification as far in Continue reading…

Content type: Policy and guidance

Oral health for adults

8 March 2024

Resources to help you get started Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit contains materials to support health champions within care homes to train care home staff.  These include training slides, a Continue reading…

Content type: Policy and guidance

Improved care and health worker parking permit scheme launched

21 August 2023

Permit will help care and health workers ‘to do their jobs’ A new Care and Health Worker Parking Permit has been launched, and it allows professionals visiting people at home to park on single and double yellow lines in certain circumstances. Currently care and health workers who hold the existing permit can park in on-street, Continue reading…

Content type: Policy and guidance

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