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Supporting health and social care providers in Devon

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Policy and guidance

You can find policies and procedures, and further links to the guidance and legal requirements which govern how we work on our care and health policies page.

Car Parking Exemptions

5 December 2019

All care and health staff can currently use a downloadable permit when they are supporting people in their own homes, allowing them to park without time limit or requirement to pay in: areas of limited waiting residents’ parking and pay & display (on-street areas only, not including car parks) There has recently been a consultation […]

Categories: Community (regulated), Community (unregulated), Personal assistants, Personal care at home, Personalised support and enabling, Supported living
Type: Policy and guidance

Discounts for Carers

5 December 2019

All care workers, including unpaid voluntary carers, can access Discounts for carers. The discounts include everything from department stores to restaurants, holiday parks to broadband. Please promote this widely to ensure your staff can benefit from these discounts.

Categories: Community (regulated), Community (unregulated), Personal assistants, Personal care at home, Personalised support and enabling, Residential and nursing care homes, Supported living
Type: Policy and guidance

Parking permits

13 November 2019

Parking permits for social care staff A special permit allows social care staff, independent living advisors, care workers, personal assistants in social care, Devon Carers and health staff to park, while carrying out duties in the community, without time limit (or requirement to pay) in: areas of limited waiting residents’ parking Pay & Display. These exemptions […]

Categories: Accommodation, Community (regulated), Community (unregulated), Extra care housing, Personal care at home, Personalised support and enabling, Prevention, Residential and nursing care homes, Supported living
Type: Policy and guidance

Vertical Hoist Lifting Of Service Users

24 October 2019

Ensure Vertical Hoist Lifting Of Service Users Always ensure that when hoisting service users the hoist straps and lifting motor are in a position vertically above the service user. If the hoist straps and motor are not positioned vertically above the service user, it will cause excessive wear to the hoisting equipment, can cause the […]

Categories: Accommodation, Carers, Community (regulated), Community (unregulated), Extra care housing, Group-based care and day services, Personal assistants, Personal care at home, Personalised support and enabling, Prevention, Replacement care services, Residential and nursing care homes, Supported living
Type: Policy and guidance

Using Community Equipment Safely

24 October 2019

Provider staff must immediately notify a Health or Social Care professional, where they may be needing to use items of equipment with a client, in a manner for which it was not designed. Do not put excessive force on items of community equipment, or use it in any way which would put the client’s or […]

Categories: Accommodation, Carers, Community (regulated), Community (unregulated), Extra care housing, Group-based care and day services, Personal assistants, Personal care at home, Personalised support and enabling, Prevention, Replacement care services, Residential and nursing care homes, Supported living
Type: Policy and guidance

Instructions to Ensure Safe Hoisting Of Service Users and Safe Use Of Gantry Hoists

24 October 2019

Always ensure that when using any hoist to transfer a service user, the hoist straps and lifting motor are in a position vertically above the service user, using slide sheets or bed to reposition them prior to lifting/lowering. If the hoist straps and motor are not positioned vertically above the service user, it will cause […]

Categories: Accommodation, Carers, Community (regulated), Community (unregulated), Extra care housing, Group-based care and day services, Personal assistants, Personal care at home, Personalised support and enabling, Prevention, Replacement care services, Residential and nursing care homes, Supported living
Type: Policy and guidance

Guidance regarding Adjustment of Community Equipment

24 October 2019

Guidance – Adjustment of Community Equipment 19 Feb 2018 This guidance is issued in response to a serious incident relating to community equipment that was recently brought to the attention of the Community Equipment Service Commissioners. It is important to share the learning from this incident. Find below new guidance that will be issued to […]

Categories: Accommodation, Carers, Community (regulated), Community (unregulated), Extra care housing, Group-based care and day services, Personal assistants, Personal care at home, Personalised support and enabling, Prevention, Replacement care services, Residential and nursing care homes, Supported living
Type: Policy and guidance

Community Equipment Recycling and Reuse Information

24 October 2019

How and where to return community equipment so it can be recycled and reused? Devon Community Equipment Service Community Equipment in Devon is jointly funded by the NHS & Devon County Council and is provided, on their behalf, by Millbrook Healthcare Ltd, who recycle and reuse as much equipment as possible. The service excludes Plymouth […]

Categories: Accommodation, Carers, Community (regulated), Community (unregulated), Extra care housing, Group-based care and day services, Personal assistants, Personal care at home, Personalised support and enabling, Prevention, Replacement care services, Residential and nursing care homes
Type: Policy and guidance