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Supporting health and social care providers in Devon

Policy and guidance

You can find policies and procedures, and further links to the guidance and legal requirements which govern how we work on our care and health policies page.

How to get the most out of CQC inspection

18 October 2021

What a good inspection looks and feels like. The Adult Social Care, Trade Association members, CQC inspection colleagues and members of the Outstanding Society came together to agree: What does a good inspection look like for all parties? What are the common issues? If it goes wrong, why? Whether we could develop some agreed expectations Continue reading…

Content type: Policy and guidance

Care home fire safety guidance

7 October 2021

The National Fire Chiefs Council has created guidance for providers on fire safety in care homes and nursing homes to support with current health and safety practices. The guidance emphasises the critical importance of staffing levels, emergency plans and fire safety management arrangements in care / nursing homes. They recommend providers find their local fire Continue reading…

Content type: Policy and guidance

Cleaning Resources Pack

28 September 2021

Cleaning following body fluid spill Help us keep you safe – cleaning top tips 1 Help us keep you safe – cleaning top tips 2 Cleaning and disinfection wipes; guidance for community, primary care and social care settings Cleaning premises using fogging / misting, steam or UV treatment Routine environmental cleaning (not for body fluid Continue reading…

Content type: Policy and guidance

Guidance for regulated care providers who provide care and support to people in their own homes

7 July 2021

The guidance provides a standard operating procedure describing key business processes in relation to the provision of regulated care.  It covers processes related to the initial sourcing of care, managing restarts, managing package variances, reviews, package issue resolution including the use of Behavioural Contracts, packages closures/handbacks and the complaints process.  For all processes it provides Continue reading…

Content type: Policy and guidance

South West Cyber Resilience Centre

9 June 2021

They are a police / private not-for-profit partnership, funded by the Home Office and covering the South West of the country. They offer free and inexpensive cyber services for local small and medium sized enterprises and third sector organisations. Cyber can be daunting for small businesses and sole traders. It’s hard to know where to Continue reading…

Content type: Policy and guidance

NHS branding and lanyards

30 April 2021

The use of the NHS logo on uniforms ​The NHS logo should be positioned on the right-hand side on staff uniforms when face on, with your company logo on the left-hand side under the wording ‘Service provided by’, please see NHS guidance. The sizing of your company logo should be proportional to, but not larger than, the NHS Continue reading…

Content type: Policy and guidance

Oral health for adults

8 March 2021

Resources to help you get started Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit contains materials to support health champions within care homes to train care home staff.  These include training slides, a Continue reading…

Content type: Policy and guidance

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