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Supporting health and social care providers in Devon

Policy and guidance

You can find policies and procedures, and further links to the guidance and legal requirements which govern how we work on our care and health policies page.

Ombudsman issues good practice guide for care providers

21 July 2019

The Local Government and Social Care Ombudsman has issued a good practice guide which shares lessons from complaints to help adult social care providers improve their services. Based on the Ombudsman’s lengthy experience of investigating complaints about independent providers, the guide gives real-life examples of the common problems the organisation sees – and offers some […]

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Content type: Policy and guidance

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