Provider Engagement Network

Provider Engagement Network

Supporting health and social care providers in Devon

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Policy and guidance

You can find policies and procedures, and further links to the guidance and legal requirements which govern how we work on our care and health policies page.

Selling, buying, transferring your business

21 July 2020

This guidance is intended to help you if you are selling your care business or buying a care business from another provider. Find out what you need to do to ensure a smooth transition of your commissioned business. In order to ensure a smooth transition, it would help to receive formal notification as far in Continue reading…

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Content type: Policy and guidance

Adult Social Care Annual Report for 2019

24 April 2020

Our Adult Social Care Annual Report for 2019 is now available, along with the following summary version. Writing an annual report on adult social care in Devon gives us the opportunity to reflect on our achievements and to look at how well we are meeting the needs of our population. We have aimed to do Continue reading…

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Content type: Policy and guidance

Infection, Prevention and Control guidance (COVID-19)

28 February 2020

We would like to reassure you that we are closely monitoring the situation and working with the government and NHS, who are well prepared to deal with this virus. Where to find the latest information and updates Care Provider Alliance – Infection Prevention and Control Guidance ACAS guidance to employers and employees on HR issues Continue reading…

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Content type: Policy and guidance

Improved care and health worker parking permit scheme launched

21 January 2020

Permit will help care and health workers ‘to do their jobs’ A new Care and Health Worker Parking Permit has been launched, and it allows professionals visiting people at home to park on single and double yellow lines in certain circumstances. Currently care and health workers who hold the existing permit can park in on-street, Continue reading…

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Content type: Policy and guidance

Reminder for all staff in the use of hoists

21 October 2019

Background: There has been another recent incident where there was significant risk of injury to the individual being hoisted when a gantry hoist collapsed. There have also been several earlier incidents where gantry hoists have collapsed. No fault was found with the equipment in any of the cases. The faults were deemed to be due Continue reading…

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Content type: Policy and guidance

Expanding and improving regular breaks for carers – new guidance

21 October 2019

Social Care Institute for Excellence (SCIE) and Carers UK have launched new guidance on providing and commissioning carers’ breaks, plus advice and information for carers on how to get a break. Research by Carers UK shows 46 per cent of unpaid carers were unable to get a break in the last five years, even though Continue reading…

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Content type: Policy and guidance

Ombudsman issues good practice guide for care providers

21 July 2019

The Local Government and Social Care Ombudsman has issued a good practice guide which shares lessons from complaints to help adult social care providers improve their services. Based on the Ombudsman’s lengthy experience of investigating complaints about independent providers, the guide gives real-life examples of the common problems the organisation sees – and offers some Continue reading…

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