Residents’ parking zones are often used in areas where there is more demand than spaces making it difficult for residents to access parking where they live. They don’t guarantee residents a parking space but help to manage and prioritise parking spaces for people who are full-time residents of those areas.
Most of our on street parking permits are now paperless. New permits are digital, sometimes called virtual permits. Unless you have applied by post for a paper resident permit or bought a book of scratch card visitor permits you will not receive your permit through the post.
Reminder notices will be sent by email or text message 30 days prior to expiry date to digital permit account holders, and by post to those who hold or use a paper permit. Further information about the renewal process can be found further down this page.
If you are unable to apply online for any reason or have concerns about online payments, alternative ways of applying are available. We’re not able to take applications or payments over the phone any more. Please take a look at our most frequently asked questions for details of alternative ways to apply for and pay for a permit.
Applying for or renewing a residents’ parking permit
Renewing an existing permit
Customers with an existing digital permit on a MiPermit account will be sent an email or text reminder message 30 days before the permit expires to advise the expiry date is approaching. If there are no changes to your details on the account or registration number you can use the renew option in MiPermit to renew your permit. Most renewals will not require proof documents uploaded, if renewed before the expiry date.
Business permits, essential visitor permit and visitor permit applications will require proofs to ensure ongoing eligibility criteria is being met.
To renew your permit, login to your account and click the red circle next to Manage Digital Permits in your options list to the left side of your screen. Next click on the current active permit displayed. You will then be able to select the green Renew Permit button from the permit details displayed and then follow the on-screen process as required.
If your details have changed or a new registration is required on your next permit, first change those details or change the registration number on your existing permit before renewing that permit. Use the manage digital permit option and click on the permit details to access edit options. Any price adjustment if required will be calculated during the renewing process.
Buying a new parking permit
Before applying for your residents’ parking permit please read our additional guidance for more information about:
- who can have a permit and eligible addresses
- terms and conditions of use
- exemptions for Blue Badge holders
You should also check to see if your area has a parking scheme. If you are applying for the first time, please also read our guidance below.
Where available you can buy or renew a permit and set a start date up to 30 days in advance. If the existing occupiers have permits you may have to wait until move in day for permits to be available to buy. Student permits may be unavailable to buy between May and August.
The first permit issued per address will cost £35, but the price for any additional permits will be linked to that vehicle’s road tax band. See the full list of our permit prices.
Motorcycle owners who park in resident permit spaces also now need to buy a residents’ motorcycle parking permit. These cost £35 and are in addition to your property’s allocation of permits.
If you have already registered for an account to buy a permit for your address, select the home page when MiPermit opens using the link below and buy another permit or type via your account. If you have not already registered at your address with MiPermit you can do so, as you buy your 1st permit.
First-time applicants
If this is your first application using MiPermit Devon you are required to upload two supporting proofs with your application to have an account for your address.
- One for your property address, ideally a Council Tax bill for the current period, or a bill in your name for the address dated within the last 3 to 6 months, or a tenancy agreement with your name or spouse’s name on it, or a solicitors letter confirming completion of purchase of the property address. We don’t need the full tenancy agreement. Only supply copies of the pages that show the names of all residents, the property address and the date the agreement starts and ends and signatures agreeing to the tenancy.
- The other is for the vehicle to be issued with a permit, for example, the front cover of the V5C, or insurance documents or hirer/lease agreement showing the registration number, along with the name and address of the applicant, or if you use a company-owned vehicle a letter from your employer confirming employment and permitted use of a vehicle issued by them.
Your supporting proofs can be submitted in one of the following file types: JPEG, PNG or PDF. You will only be asked for proof of eligibility when you first create your account for your property address.
If the other permit for your household has already been bought or renewed, you may see an error message advising ‘no permits of this type available’. Should this message appear, you need to go back to the top of the page and change the permit type using the drop-down list from 1st permit to 2nd permit or additional permit. This box will be shown at the top of the MiPermit application page.
Pay careful attention to the use of the letter O and the number 0. The Council is not responsible for any errors made by the applicant at the time of submission. Make sure you have selected the correct address and input the registration number of your car correctly.
We aim to process applications within 48 hours of their submission time. You do not have a valid permit until your application is approved. You should not use a resident permit only space until notified by email or text sent to the email address or mobile number you have registered with, that your application has been reviewed and has been approved.
At the time of application, a receipt will be issued but that amount will not be debited from your account until your application is approved by us. It may appear as a ‘pending’ payment on your bank account with the amount allocated to the Council deducted from your available balance.
If your application is rejected, this payment will not be taken. However, the time taken by banks to release these funds back to your available balance can vary and may take up to 10 working days or even longer. You should contact your bank in the first instance if your payment does not appear to have been returned to your account.
Watch the short video below for more information about using the MiPermit system.