Residents’ parking zones are used in areas where parking spaces are limited and demand is high. They help make it easier for people who live in the area to find parking near their home. The days and hours zones operate varies from towns and areas to mitigate the challenges faced by residents in those areas. These schemes do not guarantee you a parking space, but they prioritise availability to full-time residents.
Most on-street parking permits are now paperless (digital or virtual). This means you will not receive a parking permit in the post unless you have applied by post for a paper permit, or bought visitor scratch cards.
If you have a digital permit, we will send you a reminder by email or text 30 days before it expires. If you have a paper permit, your reminder will be sent by post. More information about renewing your permit is available further down this page.
If you cannot apply online or are concerned about making payments online, there are other ways to apply. Please see our Frequently asked questions – Roads and transport for more details.
Getting Started
Before applying for your residents’ parking permit please read our additional guidance for more information about:
- who can have a permit and eligible addresses
- terms and conditions of use
- exemptions for Blue Badge holders
You should also check to see if your area has a parking scheme. If you are applying for the first time, please also read our guidance below.
Where available you can buy a permit up to 30 days in advance of occupation day. However, if the existing occupiers have permits you may have to wait until move in day for permits to be available to buy. Student permits may be unavailable to buy between May and August.
The first permit issued per address will cost £35, but the price for any additional permits will be linked to that vehicle’s road tax band. See the full list of our permit prices.
Motorcycle owners who park in resident permit spaces also need to buy a residents’ motorcycle parking permit. These cost £35 and are in addition to your addresses permit allocation.
If you have already registered for an account, log in to buy a permit or manage permits for your address. Select the home page when MiPermit opens and buy another permit or type via your account.
If you have not already registered at your address with MiPermit you can do so, as you buy your 1st permit. Scroll down to First-time applicants for more information.
Managing your MiPermit Parking Permit Account:
Renewing an existing permit
If you already have a digital permit on your MiPermit account, you’ll receive a reminder by email or text at least 30 days before it expires.
Quick renewal
If your details and vehicle registration haven’t changed, you can renew easily:
- Log in to your MiPermit account
- Select Manage Digital Permits (left-hand menu) Click on the red circle.
- Click on your current permit
- Select Renew Permit and follow the on-screen steps
Most permits can be renewed without uploading documents, as long as you renew before the expiry date.
When documents are needed
You’ll need to provide proof during renewing for:
- Business permits
- Essential visitor permits
- Visitor permits
This is to ensure the eligibility criteria is still being met.
If your details have changed
Before renewing:
- Update your personal details or vehicle registration – whichever has changed.
- Go to Manage Digital Permits
- Select your permit and edit the details
Then proceed with renewal. Any price changes will automatically be calculated during the renewal process.
Cancelling your permit
If you no longer need your permit:
- Log in to your account
- Go to Manage Digital Permits
- Select your permit and choose to cancel
Refunds
- You may receive a pro-rata refund for:
- Each full unused month, or
- Unused visitor hours
- Paper permits are non-refundable
Need help?
More information is available:
- In the How It Works section of your MiPermit account
- In the Frequently asked questions section
First-time applicants
If this is your first application using MiPermit Devon you are required to upload two supporting proofs with your application to have an account for your address. Read the information below before clicking above to start your application via the MiPermit Devon portal.
What You’ll Need to Provide
1. Proof of Address
Provide one of the following:
- Council Tax bill (current period, preferred)
- Utility bill (dated within the last 3–6 months)
- Tenancy agreement (only pages showing names, address, dates, and signatures)
- Solicitor’s letter confirming property purchase
- Photo Driver’s licence (if address shown)
2. Proof of Vehicle
Provide one of the following:
- V5C (log book) front page
- Insurance certificate
- Lease or hire agreement
- If using a company vehicle: a letter from your employer confirming use at home address
Your document must show:
- Vehicle registration number
- Your name and address
Your supporting proofs can be submitted in one of the following file types: JPEG, PNG or PDF. You will only be asked for proof of eligibility when you first create your account for a resident permit your property address.
Choosing the Right Permit
If you see a message saying “no permits of this type available”: This may mean 1 or more of the permits are in use already.
- Go to the top of the page
- Change the permit type (e.g. from 1st permit to 2nd or additional permit)
- If in any doubt contact the permit team before submitting an application.
Before You Submit
- Double-check your address selection
- Make sure your vehicle registration is correct (watch for letter “O” vs number “0”)
The Council is not responsible for incorrect details entered and mistakes may result in Penalty Charge Notices being issued.
After You Apply
- Applications are usually processed within 48 hours
- You cannot park in resident-only spaces until your permit is approved. You do not have a valid permit until your application is approved.
- You’ll be notified by email or text once approved
Payments
- You’ll receive a receipt at the time of application
- Your payment will show as pending in your bank account but won’t be taken until we approve your application.
If your application is rejected:
- Your payment will not be taken by Council
- Pending funds may take up to 10 working days (or longer) to return
- Contact your bank first if the funds are delayed
Watch the short video below for more information about using the MiPermit system.