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Supporting health and social care providers in Devon

Supported Living

Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.

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Do business with us

Are you interested in getting into business with Devon County Council? Take a look at current contract opportunities and see what our Market Position Statement (MPS) says about future development in this area.

Support for Supported Living

Hot Weather Communications Toolkit 2021

14 July 2021

The Heatwave Plan for England was developed to raise public and professional awareness of the health impacts of hot weather. The plan is an important component of overall emergency planning and provides advice for professionals, organisations, communities and individuals to enable them to plan for and respond to hot weather. The Heatwave Plan for England Continue reading…

New Safeguarding Adult Concern Referral Form

30 April 2021

Devon County Council and the Torbay and Devon Safeguarding Adults Partnership (TDSAP) are launching a new Safeguarding Adult Concern Referral Form on Monday 10 May. Referrers are encouraged to use the form to raise a safeguarding adult concern with the local authority. The form will be available from 10 May on the TDSAP website. The Continue reading…

Adult oral health in care homes toolkit

7 December 2020

Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit also contains useful links for care home staff, residents, their families and friends to support good oral health and reduce oral health inequalities.

Infection, Prevention and Control (IPC) Compliance Assessment Tool

21 August 2020

This compliance assessment is a simple tool which has been developed using the most recent information from the CQC and others. It will help you know how well you are doing, identify areas in which you need to improve and bring the guidance together into one place.

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Supporting people with their money

17 August 2020

Having money and having access and control over money is a key element that enables people to live with dignity and security.  Most people are able to maintain control over their own money and are able to make choices about how they spend their money.  However, many people who receive support and care do not Continue reading…

Care Plan template and completed example Care Plan

17 August 2020

The Care Plan template is provided for your reference as a starting point for the documentation that you should have in place as a provider of care and support services. Please also see worked example Care Plan for information. Devon County Council considers this resource to be acceptable and contract-compliant but you may wish to Continue reading…

Service Improvement Plan template

17 August 2020

The Service Improvement Plan template is provided for your reference as a starting point for the documentation that you should have in place as a provider of care and support services.  Please also see worked Example Service Improvement Plan for information. Devon County Council considers this resource to be acceptable and contract-compliant but you may wish to Continue reading…

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Advanced Care Planning Template

17 August 2020

Planning Ahead for End of Life If you would like to support individuals you are caring for who may have a terminal illness or are approaching the end of their life make arrangements for their future care. This advanced care planning booklet can help with this as it gives the individual the opportunity to think and Continue reading…

South West Cyber Resilience Centre

9 June 2021

They are a police / private not-for-profit partnership, funded by the Home Office and covering the South West of the country. They offer free and inexpensive cyber services for local small and medium sized enterprises and third sector organisations. Cyber can be daunting for small businesses and sole traders. It’s hard to know where to Continue reading…

NHS branding and lanyards

30 April 2021

The use of the NHS logo on uniforms ​The NHS logo should be positioned on the right-hand side on staff uniforms when face on, with your company logo on the left-hand side under the wording ‘Service provided by’, please see NHS guidance. The sizing of your company logo should be proportional to, but not larger than, the NHS Continue reading…

Oral health for adults

8 March 2021

Resources to help you get started Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit contains materials to support health champions within care homes to train care home staff.  These include training slides, a Continue reading…

Devon Housing and Accommodation Strategy

5 August 2020

Healthy Lives, Vibrant Communities and Housing Choices 2020-2025  is the joint Devon County Council and NHS Devon Clinical Commissioning Group housing and accommodation strategy recently published by Devon County Council. The strategy recognises the importance of housing and accommodation in promoting the independence of people with social care needs and sets out how the authority Continue reading…

Vertical hoist lifting of service users

28 July 2020

Ensure Vertical Hoist Lifting Of Service Users Always ensure that when hoisting service users the hoist straps and lifting motor are in a position vertically above the service user. If the hoist straps and motor are not positioned vertically above the service user, it will cause excessive wear to the hoisting equipment, can cause the Continue reading…

Using community equipment safely

28 July 2020

Provider staff must immediately notify a Health or Social Care professional, where they may be needing to use items of equipment with a client, in a manner for which it was not designed. Do not put excessive force on items of community equipment, or use it in any way which would put the client’s or Continue reading…

Instructions to ensure safe hoisting of service users and safe use of gantry hoists

28 July 2020

Always ensure that when using any hoist to transfer a service user, the hoist straps and lifting motor are in a position vertically above the service user, using slide sheets or bed to reposition them prior to lifting/lowering. If the hoist straps and motor are not positioned vertically above the service user, it will cause Continue reading…

August 2021

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Housing with Support provider forum

The Housing with Support forum meets fortnightly on Wednesdays from 10am until 11am. It‘s a chance for organisations who provide supported living, enabling, extra care, shared lives and the homeless support services that are commissioned by DCC, to get together to discuss or raise any strategic or process issues rather than individual service users issues. The main aim is to unblock any blocks we encounter when working across this market, escalate issues appropriately and basically join up our work better....


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