Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.
Supported Living
Sign up for the latest email newsletter from the PEN
Support for Supported Living
Adult oral health in care homes toolkit
7 December 2024
Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit also contains useful links for care home staff, residents, their families and friends to support good oral health and reduce oral health inequalities.
Information needed to find the missing (The Herbert Protocol)
21 July 2024
The Herbert Protocol encourages carers or family members of adults living with dementia to collate information on those who are vulnerable onto a form, know as the Herbert Protocol form, that can be given to the police if they go missing.
Preventing Exploitation Toolkit
21 July 2024
The Safer Devon Partnership has developed an online preventing exploitation toolkit to tackle the threat of exploitation. This toolkit will help frontline colleagues learn about, identify and report exploitation happening in Devon and the surrounding area. The toolkit’s audience consists of anyone who, through their paid or voluntary work, may encounter individuals who are vulnerable Continue reading…
Safeguarding Adult Concern Referral Form
30 April 2024
Devon County Council and the Torbay and Devon Safeguarding Adults Partnership (TDSAP) have a new Safeguarding Adult Concern Referral Form. Referrers are encouraged to use the form to raise a safeguarding adult concern with the local authority. The form is available on the TDSAP website. The form arises from national developments and local stakeholder engagement Continue reading…
Advanced Care Planning Template
17 April 2024
Planning Ahead for End of Life If you would like to support individuals you are caring for who may have a terminal illness or are approaching the end of their life make arrangements for their future care. This advanced care planning booklet can help with this as it gives the individual the opportunity to think and Continue reading…
Infection, Prevention and Control (IPC) Compliance Assessment Tool
21 March 2024
This compliance assessment is a simple tool which has been developed using the most recent information from the CQC and others. It will help you know how well you are doing, identify areas in which you need to improve and bring the guidance together into one place.
National Minimum Wage Law: Enforcement
21 February 2024
Policy on HM Revenue & Customs enforcement, prosecutions and naming employers who break National Minimum Wage law.
Winter Plan
13 November 2020
Devon County Council’s Adult Social Care Winter Plan has been sent to the Department for Health and Social Care. Thank you to those providers who helped us develop it.
What you need to know about Data Protection to do business with Devon County Council
3 January 2017
This document details Devon County Council’s requirements for all tender opportunities with regards to data protection and is posted to support providers in being ‘commissioning ready’. What you need to know about Data Protection In addition, please see HM Governments Guidance to Cyber Security
Discounts for carers
5 December 2024
All care workers, including unpaid voluntary carers, can access Discounts for carers. The discounts include everything from department stores to restaurants, holiday parks to broadband. Please promote this widely to ensure your staff can benefit from these discounts.
Cold Weather Plan for England
4 December 2024
The Cold Weather Plan for England has been published by the UK Health Security Agency (UKHSA). The plan outlines actions and advice for reducing preventable cold weather-related deaths and ill-health and includes advice and guidance on keeping well and staying warm during cold weather.
Reminder for all staff in the use of hoists
21 October 2024
Background: There has been another recent incident where there was significant risk of injury to the individual being hoisted when a gantry hoist collapsed. There have also been several earlier incidents where gantry hoists have collapsed. No fault was found with the equipment in any of the cases. The faults were deemed to be due Continue reading…
Adult social care winter letter 2024 to 2025 from Stephen Kinnock,
24 September 2024
Adult social care winter letter 2024 to 2025 from Stephen Kinnock, Minister of State for Care, setting out the priorities for adult social care this winter.
Invacare Robin Hoist Motor – Emergency Stop Function
28 July 2024
Please read the following User Guide regarding the Emergency Stop / Lowering Function on the Invacare Robin Hoist Motor. These are delivered to clients from the Devon Independent Living Integrated Service (DILIS).
Cyber security for small businesses
8 June 2024
Please see the Governments’ Cyber Security Guidance for Small Businesses which provides information about how you can protect your data and your business.
Infection, Prevention and Control guidance
28 May 2024
List of guidance published by the department of health and social care found here
NHS branding and lanyards
30 April 2024
The use of the NHS logo on uniforms The NHS logo should be positioned on the right-hand side on staff uniforms when face on, with your company logo on the left-hand side under the wording ‘Service provided by’, please see NHS guidance. The sizing of your company logo should be proportional to, but not larger than, the NHS Continue reading…
Selling, buying, transferring your business
21 March 2024
This guidance is intended to help you if you are selling your care business or buying a care business from another provider. Find out what you need to do to ensure a smooth transition of your commissioned business. In order to ensure a smooth transition, it would help to receive formal notification as far in Continue reading…
Oral health for adults
8 March 2024
Resources to help you get started Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit contains materials to support health champions within care homes to train care home staff. These include training slides, a Continue reading…
no events to display.