Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.
Personal care at home
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Support for Personal care at home
Adult oral health in care homes toolkit
7 December 2024
Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit also contains useful links for care home staff, residents, their families and friends to support good oral health and reduce oral health inequalities.
Information needed to find the missing (The Herbert Protocol)
21 July 2024
The Herbert Protocol encourages carers or family members of adults living with dementia to collate information on those who are vulnerable onto a form, know as the Herbert Protocol form, that can be given to the police if they go missing.
Preventing Exploitation Toolkit
21 July 2024
The Safer Devon Partnership has developed an online preventing exploitation toolkit to tackle the threat of exploitation. This toolkit will help frontline colleagues learn about, identify and report exploitation happening in Devon and the surrounding area. The toolkit’s audience consists of anyone who, through their paid or voluntary work, may encounter individuals who are vulnerable Continue reading…
Safeguarding Adult Concern Referral Form
30 April 2024
Devon County Council and the Torbay and Devon Safeguarding Adults Partnership (TDSAP) have a new Safeguarding Adult Concern Referral Form. Referrers are encouraged to use the form to raise a safeguarding adult concern with the local authority. The form is available on the TDSAP website. The form arises from national developments and local stakeholder engagement Continue reading…
Advanced Care Planning Template
17 April 2024
Planning Ahead for End of Life If you would like to support individuals you are caring for who may have a terminal illness or are approaching the end of their life make arrangements for their future care. This advanced care planning booklet can help with this as it gives the individual the opportunity to think and Continue reading…
Infection, Prevention and Control (IPC) Compliance Assessment Tool
21 March 2024
This compliance assessment is a simple tool which has been developed using the most recent information from the CQC and others. It will help you know how well you are doing, identify areas in which you need to improve and bring the guidance together into one place.
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Tags: Infection, prevention and controlNational Minimum Wage Law: Enforcement
21 February 2024
Policy on HM Revenue & Customs enforcement, prosecutions and naming employers who break National Minimum Wage law.
Useful resource on how to reduce the risk of falls
10 January 2024
Information for care providers: React To Falls : Training resources for care home staff The Stop Fall App (includes free downloadable risk factors, assessments, exercises and interventions) Falls Response Governance Framework for NHS Ambulance Trusts – aace.org.uk (outlines responsibility of a care provider when a fall occurs in a residential setting). Information for the public, Continue reading…
Winter Plan
13 November 2020
Devon County Council’s Adult Social Care Winter Plan has been sent to the Department for Health and Social Care. Thank you to those providers who helped us develop it.
Discounts for carers
5 December 2024
All care workers, including unpaid voluntary carers, can access Discounts for carers. The discounts include everything from department stores to restaurants, holiday parks to broadband. Please promote this widely to ensure your staff can benefit from these discounts.
Cold Weather Plan for England
4 December 2024
The Cold Weather Plan for England has been published by the UK Health Security Agency (UKHSA). The plan outlines actions and advice for reducing preventable cold weather-related deaths and ill-health and includes advice and guidance on keeping well and staying warm during cold weather.
Personal care at home – managing people’s expectations
1 December 2024
The information is provided at the appropriate point in the assessment and support planning journey, and is intended to manage the expectations of people with regards to the initial arrangement of and ongoing delivery of their care and support. This information is also available in a handy leaflet for domiciliary care providers to use should Continue reading…
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Reminder for all staff in the use of hoists
21 October 2024
Background: There has been another recent incident where there was significant risk of injury to the individual being hoisted when a gantry hoist collapsed. There have also been several earlier incidents where gantry hoists have collapsed. No fault was found with the equipment in any of the cases. The faults were deemed to be due Continue reading…
Adult social care winter letter 2024 to 2025 from Stephen Kinnock,
24 September 2024
Adult social care winter letter 2024 to 2025 from Stephen Kinnock, Minister of State for Care, setting out the priorities for adult social care this winter.
DILIS hoist and sling checks
30 July 2024
Healthcare equipment must be well maintained to ensure clients and care staff remain safe. Inspection and servicing of hoists and slings is a legal requirement under the Lifting Operations and Lifting Equipment Regulations 1998 (LOLER). Hoists and Slings are part of a Planned Preventative Maintenance (PPM) schedule, which is in place to make sure the Continue reading…
Community equipment recycling and reuse information
28 July 2024
How and where to return community equipment so it can be recycled and reused? Devon Community Equipment Service Community Equipment in Devon is jointly funded by the NHS & Devon County Council and is provided, on their behalf, by Millbrook Healthcare Ltd, who recycle and reuse as much equipment as possible. The service excludes Plymouth Continue reading…
Invacare Robin Hoist Motor – Emergency Stop Function
28 July 2024
Please read the following User Guide regarding the Emergency Stop / Lowering Function on the Invacare Robin Hoist Motor. These are delivered to clients from the Devon Independent Living Integrated Service (DILIS).
Guidance for regulated care providers who provide care and support to people in their own homes
7 July 2024
The guidance provides a standard operating procedure describing key business processes in relation to the provision of regulated care. It covers processes related to the initial sourcing of care, managing restarts, managing package variances, reviews, package issue resolution including the use of Behavioural Contracts, packages closures/handbacks and the complaints process. For all processes it provides Continue reading…
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Cyber security for small businesses
8 June 2024
Please see the Governments’ Cyber Security Guidance for Small Businesses which provides information about how you can protect your data and your business.
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