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Supporting health and social care providers in Devon

Personal care at home

Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.

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Are you interested in getting into business with Devon County Council? Take a look at current contract opportunities and see what our Market Position Statement (MPS) says about future development in this area.

Support for Personal care at home

Hot Weather Communications Toolkit 2021

14 July 2021

The Heatwave Plan for England was developed to raise public and professional awareness of the health impacts of hot weather. The plan is an important component of overall emergency planning and provides advice for professionals, organisations, communities and individuals to enable them to plan for and respond to hot weather. The Heatwave Plan for England Continue reading…

New Safeguarding Adult Concern Referral Form

30 April 2021

Devon County Council and the Torbay and Devon Safeguarding Adults Partnership (TDSAP) are launching a new Safeguarding Adult Concern Referral Form on Monday 10 May. Referrers are encouraged to use the form to raise a safeguarding adult concern with the local authority. The form will be available from 10 May on the TDSAP website. The Continue reading…

Adult oral health in care homes toolkit

7 December 2020

Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit also contains useful links for care home staff, residents, their families and friends to support good oral health and reduce oral health inequalities.

Infection, Prevention and Control (IPC) Compliance Assessment Tool

21 August 2020

This compliance assessment is a simple tool which has been developed using the most recent information from the CQC and others. It will help you know how well you are doing, identify areas in which you need to improve and bring the guidance together into one place.

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Supporting people with their money

17 August 2020

Having money and having access and control over money is a key element that enables people to live with dignity and security.  Most people are able to maintain control over their own money and are able to make choices about how they spend their money.  However, many people who receive support and care do not Continue reading…

Infection Control Audit Tools

17 August 2020

Please find Infection Control Management and Environmental Audit Tools for your reference as a starting point for the documentation that you should have in place as a provider of care and support services.  Devon County Council considers these resources to be acceptable and contract-compliant but you may wish to check with CQC and any other commissioners whether Continue reading…

Guidance for regulated care providers who provide care and support to people in their own homes

7 July 2021

The guidance provides a standard operating procedure describing key business processes in relation to the provision of regulated care.  It covers processes related to the initial sourcing of care, managing restarts, managing package variances, reviews, package closures/handbacks and the complaints process.  For all processes it provides information on key responsibilities, timescales and key contact information. Continue reading…

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South West Cyber Resilience Centre

9 June 2021

They are a police / private not-for-profit partnership, funded by the Home Office and covering the South West of the country. They offer free and inexpensive cyber services for local small and medium sized enterprises and third sector organisations. Cyber can be daunting for small businesses and sole traders. It’s hard to know where to Continue reading…

NHS branding and lanyards

30 April 2021

The use of the NHS logo on uniforms ​The NHS logo should be positioned on the right-hand side on staff uniforms when face on, with your company logo on the left-hand side under the wording ‘Service provided by’, please see NHS guidance. The sizing of your company logo should be proportional to, but not larger than, the NHS Continue reading…

Oral health for adults

8 March 2021

Resources to help you get started Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit contains materials to support health champions within care homes to train care home staff.  These include training slides, a Continue reading…

DILIS hoist and sling checks

30 July 2020

Healthcare equipment must be well maintained to ensure clients and care staff remain safe. Inspection and servicing of hoists and slings is a legal requirement under the Lifting Operations and Lifting Equipment Regulations 1998 (LOLER). Hoists and Slings are part of a Planned Preventative Maintenance (PPM) schedule, which is in place to make sure the Continue reading…

Community Moving and Handling Assessment and Plan (COVID-19)

30 July 2020

Guidance and Responsibilities During the current Coronavirus pandemic and in line with current government guidelines, Health & Social Care workers are adapting ways of working to reduce face to face contact, including and improving the use of technology. A ‘My Handling Assessment and Plan’ is to be completed when increased risk has been highlighted when Continue reading…

Vertical hoist lifting of service users

28 July 2020

Ensure Vertical Hoist Lifting Of Service Users Always ensure that when hoisting service users the hoist straps and lifting motor are in a position vertically above the service user. If the hoist straps and motor are not positioned vertically above the service user, it will cause excessive wear to the hoisting equipment, can cause the Continue reading…

January 2021

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Free Digital Skills training programme for new and existing care staff

New and existing health and social care staff in Devon and Somerset are now able to register for a free 12-week training programme, starting in January. Boost your career, enhance your employability, gain new confidence and motivation. This is an opportunity for care staff to invest in their digital skills. The programme has been designed to help you to become fluent with digital tools, enhancing the amazing work that you do. Find our more and register.


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