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Supporting health and social care providers in Devon

Personal care at home

Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.

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Do business with us

Are you interested in getting into business with Devon County Council? Take a look at current contract opportunities and see what our Market Position Statement (MPS) says about future development in this area.

Support for Personal care at home

Useful resource how to reduce the risk of falls

10 January 2022

Information for care providers: React To Falls : Training resources for care home staff The Stop Fall App (includes free downloadable risk factors, assessments, exercises and interventions) Falls Response Governance Framework for NHS Ambulance Trusts – aace.org.uk (outlines responsibility of a care provider when a fall occurs in a residential setting). Information for the public, Continue reading…

Vaccine communications toolkit for adult social care

12 August 2021

The Department of Health and Social Care has produced a toolkit of resources that is tailored for the adult social care sector: Vaccine communications toolkit for adult social care. The toolkit is regularly updated and includes: a stakeholder Q&A on the COVID-19 vaccines guidance and resources addressing common concerns about the vaccines, such as fertility, Continue reading…

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Hot Weather Communications Toolkit 2021

14 July 2021

The Heatwave Plan for England was developed to raise public and professional awareness of the health impacts of hot weather. The plan is an important component of overall emergency planning and provides advice for professionals, organisations, communities and individuals to enable them to plan for and respond to hot weather. The Heatwave Plan for England Continue reading…

New Safeguarding Adult Concern Referral Form

30 April 2021

Devon County Council and the Torbay and Devon Safeguarding Adults Partnership (TDSAP) are launching a new Safeguarding Adult Concern Referral Form on Monday 10 May. Referrers are encouraged to use the form to raise a safeguarding adult concern with the local authority. The form will be available from 10 May on the TDSAP website. The Continue reading…

Adult oral health in care homes toolkit

7 December 2020

Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit also contains useful links for care home staff, residents, their families and friends to support good oral health and reduce oral health inequalities.

Infection, Prevention and Control (IPC) Compliance Assessment Tool

21 August 2020

This compliance assessment is a simple tool which has been developed using the most recent information from the CQC and others. It will help you know how well you are doing, identify areas in which you need to improve and bring the guidance together into one place.

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Supporting people with their money

17 August 2020

Having money and having access and control over money is a key element that enables people to live with dignity and security.  Most people are able to maintain control over their own money and are able to make choices about how they spend their money.  However, many people who receive support and care do not Continue reading…

Infection Control Audit Tools

17 August 2020

Please find Infection Control Management and Environmental Audit Tools for your reference as a starting point for the documentation that you should have in place as a provider of care and support services.  Devon County Council considers these resources to be acceptable and contract-compliant but you may wish to check with CQC and any other commissioners whether Continue reading…

COVID-19 national Winter Plan updated with comprehensive provider guidance links

8 November 2021

The government has now updated its national COVID-19 Winter Plan for adult social care into a document which brings together information and guidance on all relevant topics including Infection Prevention and Control, PPE, COVID-19 and flu vaccination, hospital discharge and more, with discrete sections on action for providers. Pleaser read The adult social care: COVID-19 winter plan Continue reading…

Cold Weather Plan for England

4 November 2021

The Cold Weather Plan for England has been published by the UK Health Security Agency (UKHSA). The plan outlines actions and advice for reducing preventable cold weather-related deaths and ill-health and includes advice and guidance on keeping well and staying warm during cold weather.

Guidance for regulated care providers who provide care and support to people in their own homes

7 July 2021

The guidance provides a standard operating procedure describing key business processes in relation to the provision of regulated care.  It covers processes related to the initial sourcing of care, managing restarts, managing package variances, reviews, package issue resolution including the use of Behavioural Contracts, packages closures/handbacks and the complaints process.  For all processes it provides Continue reading…

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South West Cyber Resilience Centre

9 June 2021

They are a police / private not-for-profit partnership, funded by the Home Office and covering the South West of the country. They offer free and inexpensive cyber services for local small and medium sized enterprises and third sector organisations. Cyber can be daunting for small businesses and sole traders. It’s hard to know where to Continue reading…

NHS branding and lanyards

30 April 2021

The use of the NHS logo on uniforms ​The NHS logo should be positioned on the right-hand side on staff uniforms when face on, with your company logo on the left-hand side under the wording ‘Service provided by’, please see NHS guidance. The sizing of your company logo should be proportional to, but not larger than, the NHS Continue reading…

October 2021

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Mindfulness courses

Free mindfulness courses are now available to help improve health and wellbeing and reduce stress. You’ll learn ways to bring mindfulness and awareness into your daily life, both within work and at home, through regular meditation and gentle movement. The sessions are run as weekly or monthly courses by the Devon Wellbeing Hub and the University of Exeter. Monthly skills class starts on Tuesday 19 October, 6.00pm – 8.00pm and runs until 24 March 2022. Weekly course starts on Wednesday...


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