Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.
Personal care at home
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What you need to know about Data Protection to do business with Devon County Council
3 January 2017
This document details Devon County Council’s requirements for all tender opportunities with regards to data protection and is posted to support providers in being ‘commissioning ready’. What you need to know about Data Protection In addition, please see HM Governments Guidance to Cyber Security
Devon County Council Winter Plan
24 November 2022
The Winter Plan, the Winter Plan checklist for providers and the Winter Plan documents are all available to download.
Personal care at home – managing people’s expectations
1 December 2021
The following guidance is being shared by Devon County Council with any person who has been assessed as requiring personal care at home. The information is provided at the appropriate point in the assessment and support planning journey, and is intended to manage the expectations of people with regards to the initial arrangement of and Continue reading…
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COVID-19 national Winter Plan updated with comprehensive provider guidance links
8 November 2021
The government has now updated its national COVID-19 Winter Plan for adult social care into a document which brings together information and guidance on all relevant topics including Infection Prevention and Control, PPE, COVID-19 and flu vaccination, hospital discharge and more, with discrete sections on action for providers. Pleaser read The adult social care: COVID-19 winter plan Continue reading…
Cold Weather Plan for England
4 November 2021
The Cold Weather Plan for England has been published by the UK Health Security Agency (UKHSA). The plan outlines actions and advice for reducing preventable cold weather-related deaths and ill-health and includes advice and guidance on keeping well and staying warm during cold weather.
Guidance for regulated care providers who provide care and support to people in their own homes
7 July 2021
The guidance provides a standard operating procedure describing key business processes in relation to the provision of regulated care. It covers processes related to the initial sourcing of care, managing restarts, managing package variances, reviews, package issue resolution including the use of Behavioural Contracts, packages closures/handbacks and the complaints process. For all processes it provides Continue reading…
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South West Cyber Resilience Centre
9 June 2021
They are a police / private not-for-profit partnership, funded by the Home Office and covering the South West of the country. They offer free and inexpensive cyber services for local small and medium sized enterprises and third sector organisations. Cyber can be daunting for small businesses and sole traders. It’s hard to know where to Continue reading…
Cyber security for small businesses
8 June 2021
Please see the Governments’ Cyber Security Guidance for Small Businesses which provides information about how you can protect your data and your business.
Updated set of cleaning standards
13 May 2021
NHS England has published a new set of cleaning standards, revised in light of the pandemic to reflect the most up-to-date scientific understanding of how to prevent and control infection.
NHS branding and lanyards
30 April 2021
The use of the NHS logo on uniforms The NHS logo should be positioned on the right-hand side on staff uniforms when face on, with your company logo on the left-hand side under the wording ‘Service provided by’, please see NHS guidance. The sizing of your company logo should be proportional to, but not larger than, the NHS Continue reading…
Oral health for adults
8 March 2021
Resources to help you get started Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit contains materials to support health champions within care homes to train care home staff. These include training slides, a Continue reading…
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