General 18: Payments to BT

When making payments to British Telecom, please ensure that you quote the customer reference number beginning ‘WW……’ as the invoice number. If there is room for the bill number at the end please quote it. However,  if you just quote the bill number they will not be able to allocate your payment correctly – which could lead to phones being disconnected. If you have any queries on this, please call the payments helpdesk on 01392 383413.


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