General 144: COVID-19 – Refunds via Third Party Providers
Posted on 4 May 2020 by Education Finance
Due to the ongoing COVID -19 pandemic you may be required to refund money to parents for services they have paid for but not receiving at present .
You must contact your provider who will be able to supply you with guidance information and a form to complete for the refunds. Once completed you will have to make a creditor payment to them to transfer /add money into your account to cover the same value of your refunds .
Please be aware of potential scams and only use genuine links or contacts you already have with your provider and only use the bank accounts DCC hold on that LEA reference. Do NOT send funds using any other account details .
If you have any queries relating to the above, please contact the Revenue Team via email: firstname.lastname@example.org