General 138: Raising Debtor Invoices – Payments & Revenue Team

The current process of using CT10/3s is under review and likely to change in the coming months. The current process restricts our ability to act quickly to recover debt owed to schools and the authority. We will move towards an online form, which will allow the invoice to be raised quicker and with more relevant information, allowing debt recovery to become more effective and efficient. The planned completion for this work is May 2020, however full information will be given when the process and forms have been refined. With this in mind, we are looking for schools to test this new process, if you would like to help shape this process please get in touch with Brad Hutton on 01392 382593 or bradley.hutton@devon.gov.uk

This proposed change will help shape future processes going forward as we look to utilise technology more to become more dynamic.

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