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How to report a pothole or road defect in Devon

Please take note of the following guidance before you report a pothole.

We will not ignore any reports, however, we do have to prioritise our funding on safety and we cannot afford to fix all of the problems that are reported to us.

We will repair potholes that have a 4cm vertical edge and are 30cm wide.

2 twenty pence coins demonstrating a height of 40mm and a ruler demostrating a width of 300 millimetres

Please see the images below which illustrate a pothole with a vertical edge:

A diagram illustrating when a pothole will be classed as an actionable defect.

A diagram illustrating when a pothole will not be classed as an actionable defect.

Overestimating the size of a pothole does not mean that it will be fixed but it does mean that we could end up being charged for a wasted call out.

Before you start

If you are reporting an emergency that is very likely to present an imminent threat to life or serious injury or serious damage to property please instead call us on 0345 155 1004.

When you are using the map to report your problem, if you can see that the pothole you plan to report is already there, please use the option to ‘Add me to this pothole’ instead of creating a duplicate report.

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