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Report a problem

Report a problem with bridges and retaining walls


You can use this service to report a problem with a:

  • bridge – tell us about structural damage or significant obstructions that are restricting the flow of water
  • highway (roadside) retaining wall – tell us about structural damage to these supporting walls

You will have the option to provide additional information about the problem and upload a photo. You will need to provide us with your name and an email address.

More information about retaining walls and bridges can be found here.

Before you start

If you are reporting an emergency that is very likely to present an imminent threat to life or serious injury or serious damage to property please instead call us on 0345 155 1004.

When you are using the map, if you can see that the issue you plan to report is already there, please use the option to add yourself to the existing problem instead of creating a duplicate report.


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