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Report a pothole

We are currently experiencing very high levels of pothole reports due to the cold weather.

Around a third of pothole reports we receive turn out to be duplicates and are already in our system waiting to be assessed or repaired. 

To help us work through and inspect current volumes more efficiently please consider adding yourself to existing reports for updates.

Adding additional reports of the same pothole does not mean action will be taken any quicker, but can affect how quickly we’re able to visit and assess reports we are receiving in general. 

Thank you for your cooperation. 

Not all potholes that are reported to us meet the criteria required to instigate repair.

We will not ignore any reports, however, we do have to prioritise our funding on safety and we cannot afford to fix all of the problems that are reported to us.

We will repair potholes that have a 40mm vertical edge and are 300mm wide.

Please see the images below which illustrate a pothole with a vertical edge:

A diagram illustrating when a pothole will be classed as an actionable defect.

A diagram illustrating when a pothole will not be classed as an actionable defect.

Overestimating the size of a pothole does not mean that it will be fixed but it does mean that we could end up being charged for a wasted call out.

Report a pothole now >