Report a trip hazard
Not all trip hazards that are reported to us meet the criteria required to instigate repair. We will not ignore any reports, however, we do have to prioritise our funding on safety and we cannot afford to fix all of the problems that are reported to us.
We will repair trip hazards on a footway or cycleway where there is a vertical deviation of more than 20mm from the adjacent surrounding area.
Trip hazards include:
- uneven or broken flags, blocks or paving stones
- dislodged or damaged kerbs, channels or edgings
- damaged steps
Before you start
If you are reporting an emergency that is very likely to present an imminent threat to life or serious injury or serious damage to property please instead call us on 0345 155 1004.
When you are using the map, if you can see that the trip hazard you plan to report is already there, please use the option to ‘Add me to this trip hazard’ instead of creating a duplicate report.