Policy and guidance

You can find policies and procedures, and further links to the guidance and legal requirements which govern how we work on our care and health policies page.

Devon Housing and Accommodation Strategy

5 August 2023

Healthy Lives, Vibrant Communities and Housing Choices 2020-2025 is the joint Devon County Council and NHS Devon Clinical Commissioning Group housing and accommodation strategy recently published by Devon County Council. The strategy recognises the importance of housing and accommodation in promoting the independence of people with social care needs and sets out how the authority Continue reading…

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Content type: Policy and guidance

Ombudsman issues good practice guide for care providers

21 July 2023

The Local Government and Social Care Ombudsman has issued a good practice guide which shares lessons from complaints to help adult social care providers improve their services. Based on the Ombudsman’s lengthy experience of investigating complaints about independent providers, the guide gives real-life examples of the common problems the organisation sees – and offers some Continue reading…

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Tags: Care providers, good practice guidance
Content type: Policy and guidance

Policy for the Management and Administration of Medication in Care Homes 2020

27 September 2022

The purpose of this policy and procedural guidance is to support Devon County Council staff in fulfilling agreed responsibilities in respect of the administration of medication. The guidelines aim to ensure safety in the administration of medication and are governed by legislation. They will also ensure that people are treated in a respectful and dignified Continue reading…

Content type: Policy and guidance

Health and social care integration White Paper

23 February 2022

This white paper sets out measures to make integrated health and social care a universal reality for everyone across England regardless of their condition and of where they live.

Content type: Policy and guidance

South West Cyber Resilience Centre

9 June 2021

They are a police / private not-for-profit partnership, funded by the Home Office and covering the South West of the country. They offer free and inexpensive cyber services for local small and medium sized enterprises and third sector organisations. Cyber can be daunting for small businesses and sole traders. It’s hard to know where to Continue reading…

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Content type: Policy and guidance

Updated set of cleaning standards

13 May 2021

NHS England has published a new set of cleaning standards, revised in light of the pandemic to reflect the most up-to-date scientific understanding of how to prevent and control infection.

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Content type: Policy and guidance

Policy for the Management and Administration of Medication

24 November 2020

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Residential and nursing care homes

Tags: Care homes, Medication policy
Content type: Policy and guidance

Vertical hoist lifting of service users

28 July 2020

Ensure Vertical Hoist Lifting Of Service Users Always ensure that when hoisting service users the hoist straps and lifting motor are in a position vertically above the service user. If the hoist straps and motor are not positioned vertically above the service user, it will cause excessive wear to the hoisting equipment, can cause the Continue reading…

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Content type: Policy and guidance

Using community equipment safely

28 July 2020

Provider staff must immediately notify a Health or Social Care professional, where they may be needing to use items of equipment with a client, in a manner for which it was not designed. Do not put excessive force on items of community equipment, or use it in any way which would put the client’s or Continue reading…

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Content type: Policy and guidance

Instructions to ensure safe hoisting of service users and safe use of gantry hoists

28 July 2020

Always ensure that when using any hoist to transfer a service user, the hoist straps and lifting motor are in a position vertically above the service user, using slide sheets or bed to reposition them prior to lifting/lowering. If the hoist straps and motor are not positioned vertically above the service user, it will cause Continue reading…

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Content type: Policy and guidance

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