Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.
Residential and nursing care homes
Support for Residential and nursing care homes
10 January 2022
Information for care providers: React To Falls : Training resources for care home staff The Stop Fall App (includes free downloadable risk factors, assessments, exercises and interventions) Falls Response Governance Framework for NHS Ambulance Trusts – aace.org.uk (outlines responsibility of a care provider when a fall occurs in a residential setting). Information for the public, Continue reading…
30 April 2021
Devon County Council and the Torbay and Devon Safeguarding Adults Partnership (TDSAP) are launching a new Safeguarding Adult Concern Referral Form. Referrers are encouraged to use the form to raise a safeguarding adult concern with the local authority. The form is available on the TDSAP website. The form arises from national developments and local stakeholder Continue reading…
7 December 2020
Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit also contains useful links for care home staff, residents, their families and friends to support good oral health and reduce oral health inequalities.
7 December 2020
CO@h is a service for adults likely to experience worsening or life-threatening hypoxia (low oxygen levels in blood) and it is available for people in care homes and their own homes. This information contains a quick reference guide and monitoring log sheet.
13 November 2020
Devon County Council’s Adult Social Care Winter Plan has been sent to the Department for Health and Social Care. Thank you to those providers who helped us develop it.
14 September 2020
The NHS England and NHS Improvement South West tool kit is designed to help care homes and other residential care settings plan and prepare for winter infections and outbreaks, and this year’s kit contains new COVID-19 resources, as well as redesigned resources on flu / other respiratory infections and viral gastroenteritis.
21 August 2020
This compliance assessment is a simple tool which has been developed using the most recent information from the CQC and others. It will help you know how well you are doing, identify areas in which you need to improve and bring the guidance together into one place.
17 August 2020
Having money and having access and control over money is a key element that enables people to live with dignity and security. Most people are able to maintain control over their own money and are able to make choices about how they spend their money. However, many people who receive support and care do not Continue reading…
17 August 2020
Please find Infection Control Management and Environmental Audit Tools for your reference as a starting point for the documentation that you should have in place as a provider of care and support services. Devon County Council considers these resources to be acceptable and contract-compliant but you may wish to check with CQC and any other commissioners whether Continue reading…
17 August 2020
The Care Plan template is provided for your reference as a starting point for the documentation that you should have in place as a provider of care and support services. Please also see worked example Care Plan for information. Devon County Council considers this resource to be acceptable and contract-compliant but you may wish to Continue reading…
21 July 2020
This guidance is intended to help you if you are selling your care business or buying a care business from another provider. Find out what you need to do to ensure a smooth transition of your commissioned business. In order to ensure a smooth transition, it would help to receive formal notification as far in Continue reading…
24 April 2020
Our Adult Social Care Annual Report for 2019 is now available, along with the following summary version. Writing an annual report on adult social care in Devon gives us the opportunity to reflect on our achievements and to look at how well we are meeting the needs of our population. We have aimed to do Continue reading…
28 February 2020
We would like to reassure you that we are closely monitoring the situation and working with the government and NHS, who are well prepared to deal with this virus. Where to find the latest information and updates Care Provider Alliance – Infection Prevention and Control Guidance ACAS guidance to employers and employees on HR issues Continue reading…
14 February 2020
Devon County Council Court of Protection Team Financial Guidance for Care Providers who support clients living in the community
21 January 2020
Permit will help care and health workers ‘to do their jobs’ A new Care and Health Worker Parking Permit has been launched, and it allows professionals visiting people at home to park on single and double yellow lines in certain circumstances. Currently care and health workers who hold the existing permit can park in on-street, Continue reading…
5 December 2019
All care workers, including unpaid voluntary carers, can access Discounts for carers. The discounts include everything from department stores to restaurants, holiday parks to broadband. Please promote this widely to ensure your staff can benefit from these discounts.
21 October 2019
Background: There has been another recent incident where there was significant risk of injury to the individual being hoisted when a gantry hoist collapsed. There have also been several earlier incidents where gantry hoists have collapsed. No fault was found with the equipment in any of the cases. The faults were deemed to be due Continue reading…
21 October 2019
Social Care Institute for Excellence (SCIE) and Carers UK have launched new guidance on providing and commissioning carers’ breaks, plus advice and information for carers on how to get a break. Research by Carers UK shows 46 per cent of unpaid carers were unable to get a break in the last five years, even though Continue reading…
21 July 2019
The Local Government and Social Care Ombudsman has issued a good practice guide which shares lessons from complaints to help adult social care providers improve their services. Based on the Ombudsman’s lengthy experience of investigating complaints about independent providers, the guide gives real-life examples of the common problems the organisation sees – and offers some Continue reading…
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