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Supporting health and social care providers in Devon

Residential and nursing care homes

Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.

South West Care Home Winter Resource Pack

NHS England have created a care home winter resource pack. The purpose of this resource pack is to provide guidance and useful links to information for Care Homes in the South West. The information is aligned with national guidance, including good practice which can be embedded locally by care providers.

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Do business with us

Are you interested in getting into business with Devon County Council? Take a look at current contract opportunities and see what our Market Position Statement (MPS) says about future development in this area.

Support for Residential and nursing care homes

Useful resource how to reduce the risk of falls

10 January 2022

Information for care providers: React To Falls : Training resources for care home staff The Stop Fall App (includes free downloadable risk factors, assessments, exercises and interventions) Falls Response Governance Framework for NHS Ambulance Trusts – aace.org.uk (outlines responsibility of a care provider when a fall occurs in a residential setting). Information for the public, Continue reading…

New Safeguarding Adult Concern Referral Form

30 April 2021

Devon County Council and the Torbay and Devon Safeguarding Adults Partnership (TDSAP) are launching a new Safeguarding Adult Concern Referral Form. Referrers are encouraged to use the form to raise a safeguarding adult concern with the local authority. The form is available on the TDSAP website. The form arises from national developments and local stakeholder Continue reading…

Adult oral health in care homes toolkit

7 December 2020

Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit also contains useful links for care home staff, residents, their families and friends to support good oral health and reduce oral health inequalities.

COVID Oximetry@home service

7 December 2020

CO@h is a service for adults likely to experience worsening or life-threatening hypoxia (low oxygen levels in blood) and it is available for people in care homes and their own homes. This information contains a quick reference guide and monitoring log sheet.

Infection, Prevention and Control (IPC) Compliance Assessment Tool

21 August 2020

This compliance assessment is a simple tool which has been developed using the most recent information from the CQC and others. It will help you know how well you are doing, identify areas in which you need to improve and bring the guidance together into one place.

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Supporting people with their money

17 August 2020

Having money and having access and control over money is a key element that enables people to live with dignity and security.  Most people are able to maintain control over their own money and are able to make choices about how they spend their money.  However, many people who receive support and care do not Continue reading…

Infection Control Audit Tools

17 August 2020

Please find Infection Control Management and Environmental Audit Tools for your reference as a starting point for the documentation that you should have in place as a provider of care and support services.  Devon County Council considers these resources to be acceptable and contract-compliant but you may wish to check with CQC and any other commissioners whether Continue reading…

Care Plan template and completed example Care Plan

17 August 2020

The Care Plan template is provided for your reference as a starting point for the documentation that you should have in place as a provider of care and support services. Please also see worked example Care Plan for information. Devon County Council considers this resource to be acceptable and contract-compliant but you may wish to Continue reading…

Legionella resource tools

17 August 2020

Legionella resource tools are for your reference as a starting point for the documentation that you should have in place as a provider of care and support services.  Devon County Council considers these resources to be acceptable and contract-compliant but you may wish to check with CQC and any other commissioners whether they consider the Continue reading…

Selling, buying, transferring your business

21 July 2020

This guidance is intended to help you if you are selling your care business or buying a care business from another provider. Find out what you need to do to ensure a smooth transition of your commissioned business. In order to ensure a smooth transition, it would help to receive formal notification as far in Continue reading…

Adult Social Care Annual Report for 2019

24 April 2020

Our Adult Social Care Annual Report for 2019 is now available, along with the following summary version. Writing an annual report on adult social care in Devon gives us the opportunity to reflect on our achievements and to look at how well we are meeting the needs of our population. We have aimed to do Continue reading…

Infection, Prevention and Control guidance (COVID-19)

28 February 2020

We would like to reassure you that we are closely monitoring the situation and working with the government and NHS, who are well prepared to deal with this virus. Where to find the latest information and updates Care Provider Alliance – Infection Prevention and Control Guidance ACAS guidance to employers and employees on HR issues Continue reading…

Improved care and health worker parking permit scheme launched

21 January 2020

Permit will help care and health workers ‘to do their jobs’ A new Care and Health Worker Parking Permit has been launched, and it allows professionals visiting people at home to park on single and double yellow lines in certain circumstances. Currently care and health workers who hold the existing permit can park in on-street, Continue reading…

Reminder for all staff in the use of hoists

21 October 2019

Background: There has been another recent incident where there was significant risk of injury to the individual being hoisted when a gantry hoist collapsed. There have also been several earlier incidents where gantry hoists have collapsed. No fault was found with the equipment in any of the cases. The faults were deemed to be due Continue reading…

Expanding and improving regular breaks for carers – new guidance

21 October 2019

Social Care Institute for Excellence (SCIE) and Carers UK have launched new guidance on providing and commissioning carers’ breaks, plus advice and information for carers on how to get a break. Research by Carers UK shows 46 per cent of unpaid carers were unable to get a break in the last five years, even though Continue reading…

Ombudsman issues good practice guide for care providers

21 July 2019

The Local Government and Social Care Ombudsman has issued a good practice guide which shares lessons from complaints to help adult social care providers improve their services. Based on the Ombudsman’s lengthy experience of investigating complaints about independent providers, the guide gives real-life examples of the common problems the organisation sees – and offers some Continue reading…

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