Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.
Replacement care services
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Adult oral health in care homes toolkit
7 December 2024
Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit also contains useful links for care home staff, residents, their families and friends to support good oral health and reduce oral health inequalities.
Information needed to find the missing (The Herbert Protocol)
21 July 2024
The Herbert Protocol encourages carers or family members of adults living with dementia to collate information on those who are vulnerable onto a form, know as the Herbert Protocol form, that can be given to the police if they go missing.
Preventing Exploitation Toolkit
21 July 2024
The Safer Devon Partnership has developed an online preventing exploitation toolkit to tackle the threat of exploitation. This toolkit will help frontline colleagues learn about, identify and report exploitation happening in Devon and the surrounding area. The toolkit’s audience consists of anyone who, through their paid or voluntary work, may encounter individuals who are vulnerable Continue reading…
Safeguarding Adult Concern Referral Form
30 April 2024
Devon County Council and the Torbay and Devon Safeguarding Adults Partnership (TDSAP) have a new Safeguarding Adult Concern Referral Form. Referrers are encouraged to use the form to raise a safeguarding adult concern with the local authority. The form is available on the TDSAP website. The form arises from national developments and local stakeholder engagement Continue reading…
Advanced Care Planning Template
17 April 2024
Planning Ahead for End of Life If you would like to support individuals you are caring for who may have a terminal illness or are approaching the end of their life make arrangements for their future care. This advanced care planning booklet can help with this as it gives the individual the opportunity to think and Continue reading…
Infection, Prevention and Control (IPC) Compliance Assessment Tool
21 March 2024
This compliance assessment is a simple tool which has been developed using the most recent information from the CQC and others. It will help you know how well you are doing, identify areas in which you need to improve and bring the guidance together into one place.
Categories:
Tags: Infection, prevention and controlNational Minimum Wage Law: Enforcement
21 February 2024
Policy on HM Revenue & Customs enforcement, prosecutions and naming employers who break National Minimum Wage law.
Winter Plan
13 November 2020
Devon County Council’s Adult Social Care Winter Plan has been sent to the Department for Health and Social Care. Thank you to those providers who helped us develop it.
What you need to know about Data Protection to do business with Devon County Council
3 January 2017
This document details Devon County Council’s requirements for all tender opportunities with regards to data protection and is posted to support providers in being ‘commissioning ready’. What you need to know about Data Protection In addition, please see HM Governments Guidance to Cyber Security
Ombudsman issues good practice guide for care providers
21 July 2023
The Local Government and Social Care Ombudsman has issued a good practice guide which shares lessons from complaints to help adult social care providers improve their services. Based on the Ombudsman’s lengthy experience of investigating complaints about independent providers, the guide gives real-life examples of the common problems the organisation sees – and offers some Continue reading…
Categories:
Tags: Care providers, good practice guidanceSouth West Cyber Resilience Centre
9 June 2021
They are a police / private not-for-profit partnership, funded by the Home Office and covering the South West of the country. They offer free and inexpensive cyber services for local small and medium sized enterprises and third sector organisations. Cyber can be daunting for small businesses and sole traders. It’s hard to know where to Continue reading…
Updated set of cleaning standards
13 May 2021
NHS England has published a new set of cleaning standards, revised in light of the pandemic to reflect the most up-to-date scientific understanding of how to prevent and control infection.
Vertical hoist lifting of service users
28 July 2020
Ensure Vertical Hoist Lifting Of Service Users Always ensure that when hoisting service users the hoist straps and lifting motor are in a position vertically above the service user. If the hoist straps and motor are not positioned vertically above the service user, it will cause excessive wear to the hoisting equipment, can cause the Continue reading…
Using community equipment safely
28 July 2020
Provider staff must immediately notify a Health or Social Care professional, where they may be needing to use items of equipment with a client, in a manner for which it was not designed. Do not put excessive force on items of community equipment, or use it in any way which would put the client’s or Continue reading…
Instructions to ensure safe hoisting of service users and safe use of gantry hoists
28 July 2020
Always ensure that when using any hoist to transfer a service user, the hoist straps and lifting motor are in a position vertically above the service user, using slide sheets or bed to reposition them prior to lifting/lowering. If the hoist straps and motor are not positioned vertically above the service user, it will cause Continue reading…
Guidance regarding adjustment of community equipment
28 July 2020
Guidance – Adjustment of Community Equipment 19 Feb 2018 This guidance is issued in response to a serious incident relating to community equipment that was recently brought to the attention of the Community Equipment Service Commissioners. It is important to share the learning from this incident. Find below new guidance that will be issued to Continue reading…
The new guide to ‘Fire Safety in Specialised Housing’
28 July 2020
Reducing the risk of fire for vulnerable residents in Sheltered Housing, Extra Care and Supported Living properties. The NFCC Specialised Housing Guidance is available.
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