Known Issue – Export file from Bromcom causing invoice lines to be split out rather than being on a single line.
These files will be rejected by payments, please see below
Following an upgrade by Bromcom on Friday 17th October, the export file with invoices passed for payments has changed and cannot be accepted by DCC payments team.
If you have not created an export file, then please refrain from authorising the invoices in Modules> Finance> Routines> Central Authorisation until the fix has been completed. Fix is planned for this Thursday evening (23rd Oct).
If you have created the file via “print and exported “, you will need to cancel the invoices in Bromcom and re-raise, so they show correctly in the new text file. Please refrain from completing this process until the fix has been confirmed.
In DTSApps, if invoices are showing in “review and batch” they will need removing by Scomis, please raise a case with the Service Desk and we will complete this.
This does not affect our Pilot schools who have uploaded via the API in DTSApps, when completing testing with the Service Desk.
Please sign up to the Scomis Service Status to be made aware of any issues raised via the following link: Scomis Service Status