For schools sending payment batches from Bromcom, please be aware that if the invoice contains a VAT variance of more than 1p, this invoice will fail if we attempt to post it into Unit 4. This means that if you have to adjust VAT in Bromcom by more than 1p, please set your VAT to Outside of Scope and ensure the VAT amount is £0.00. Scan and e-mail your invoice to vathelpdesk-mailbox@devon.gov.uk asking them to reclaim the VAT for you.
If you do try to post an invoice with a variance of more than 1p, DTCS apps will reject it. You will then have to cancel that invoice in Bromcom and:
- If there is an error in your figures – reinput your invoice with the correct amounts.
- If your figures match your invoice and you are happy that the invoice is correct – reinput your invoice setting VAT to Outside of Scope and ensure the VAT amount is £0.00. Scan and e-mail your invoice to vathelpdesk-mailbox@devon.gov.uk asking them to reclaim the VAT for you.
- If you think there is an error on your invoice, please contact your supplier for a new invoice.