Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.
Support for Day services
17 August 2020
Planning Ahead for End of Life If you would like to support individuals you are caring for who may have a terminal illness or are approaching the end of their life make arrangements for their future care. This advanced care planning booklet can help with this as it gives the individual the opportunity to think and Continue reading…
17 August 2020
Care Plan Prompts The Care Plan Prompts document has been updated and expanded, drawing on feedback received from care providers who have used it, and taking into account advice and suggestions from a range of organisations. This version, dated May 2017, replaces the previous version.
28 July 2020
A guide to understanding Dementia
21 July 2020
The Herbert Protocol encourages carers or family members of adults living with dementia to collate information on those who are vulnerable onto a form, know as the Herbert Protocol form, that can be given to the police if they go missing.
21 July 2020
The Safer Devon Partnership has developed an online preventing exploitation toolkit to tackle the threat of exploitation. This toolkit will help frontline colleagues learn about, identify and report exploitation happening in Devon and the surrounding area. The toolkit’s audience consists of anyone who, through their paid or voluntary work, may encounter individuals who are vulnerable Continue reading…
21 October 2019
Policy on HM Revenue & Customs enforcement, prosecutions and naming employers who break National Minimum Wage law.
3 January 2017
This document details Devon County Council’s requirements for all tender opportunities with regards to data protection and is posted to support providers in being ‘commissioning ready’. What you need to know about Data Protection In addition, please see HM Governments Guidance to Cyber Security
24 November 2021
The Winter Plan, the Winter Plan checklist for providers and the Winter Plan summary assurance documents are all available to download.
8 November 2021
The government has now updated its national COVID-19 Winter Plan for adult social care into a document which brings together information and guidance on all relevant topics including Infection Prevention and Control, PPE, COVID-19 and flu vaccination, hospital discharge and more, with discrete sections on action for providers. Pleaser read The adult social care: COVID-19 winter plan Continue reading…
4 November 2021
The Cold Weather Plan for England has been published by the UK Health Security Agency (UKHSA). The plan outlines actions and advice for reducing preventable cold weather-related deaths and ill-health and includes advice and guidance on keeping well and staying warm during cold weather.
14 July 2021
The Heatwave Plan for England remains unchanged for summer 2021. Additional actions may be needed due to COVID-19 and specific resources are available.
9 June 2021
They are a police / private not-for-profit partnership, funded by the Home Office and covering the South West of the country. They offer free and inexpensive cyber services for local small and medium sized enterprises and third sector organisations. Cyber can be daunting for small businesses and sole traders. It’s hard to know where to Continue reading…
8 June 2021
Please see the Governments’ Cyber Security Guidance for Small Businesses which provides information about how you can protect your data and your business.
13 May 2021
NHS England has published a new set of cleaning standards, revised in light of the pandemic to reflect the most up-to-date scientific understanding of how to prevent and control infection.
30 April 2021
The use of the NHS logo on uniforms The NHS logo should be positioned on the right-hand side on staff uniforms when face on, with your company logo on the left-hand side under the wording ‘Service provided by’, please see NHS guidance. The sizing of your company logo should be proportional to, but not larger than, the NHS Continue reading…
8 March 2021
Resources to help you get started Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit contains materials to support health champions within care homes to train care home staff. These include training slides, a Continue reading…
28 July 2020
Ensure Vertical Hoist Lifting Of Service Users Always ensure that when hoisting service users the hoist straps and lifting motor are in a position vertically above the service user. If the hoist straps and motor are not positioned vertically above the service user, it will cause excessive wear to the hoisting equipment, can cause the Continue reading…
The Housing with Support forum meets fortnightly on Wednesdays from 10.00am until 11.00am. It‘s a chance for organisations who provide supported living, enabling, extra care, shared lives and the homeless support services that are commissioned by DCC, to get together to discuss or raise any strategic or process issues rather than individual service users issues. The main aim is to unblock any blocks we encounter when working across this market, escalate issues appropriately and basically join up our work better....