Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.
Residential and nursing care homes
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Support for Residential and nursing care homes
Hot Weather Communications Toolkit 2021
14 July 2021
The Heatwave Plan for England was developed to raise public and professional awareness of the health impacts of hot weather. The plan is an important component of overall emergency planning and provides advice for professionals, organisations, communities and individuals to enable them to plan for and respond to hot weather. The Heatwave Plan for England Continue reading…
New Safeguarding Adult Concern Referral Form
30 April 2021
Devon County Council and the Torbay and Devon Safeguarding Adults Partnership (TDSAP) are launching a new Safeguarding Adult Concern Referral Form on Monday 10 May. Referrers are encouraged to use the form to raise a safeguarding adult concern with the local authority. The form will be available from 10 May on the TDSAP website. The Continue reading…
Adult oral health in care homes toolkit
7 December 2020
Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit also contains useful links for care home staff, residents, their families and friends to support good oral health and reduce oral health inequalities.
COVID Oximetry@home service
7 December 2020
CO@h is a service for adults likely to experience worsening or life-threatening hypoxia (low oxygen levels in blood) and it is available for people in care homes and their own homes. This information contains a quick reference guide and monitoring log sheet.
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Winter Plan
13 November 2020
Devon County Council’s Adult Social Care Winter Plan has been sent to the Department for Health and Social Care. Thank you to those providers who helped us develop it.
The flu vaccination toolkit for care homes
18 September 2020
Flu and flu vaccination 2020/21: A toolkit for care homes.
Winter Readiness Toolkit
14 September 2020
The NHS England and NHS Improvement South West tool kit is designed to help care homes and other residential care settings plan and prepare for winter infections and outbreaks, and this year’s kit contains new COVID-19 resources, as well as redesigned resources on flu / other respiratory infections and viral gastroenteritis.
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Tags: Infection, Winter readiness toolkitInfection, Prevention and Control (IPC) Compliance Assessment Tool
21 August 2020
This compliance assessment is a simple tool which has been developed using the most recent information from the CQC and others. It will help you know how well you are doing, identify areas in which you need to improve and bring the guidance together into one place.
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Tags: Infection, prevention and controlSupporting people with their money
17 August 2020
Having money and having access and control over money is a key element that enables people to live with dignity and security. Most people are able to maintain control over their own money and are able to make choices about how they spend their money. However, many people who receive support and care do not Continue reading…
Heatwave Plan for England
14 July 2021
The Heatwave Plan for England remains unchanged for summer 2021. Additional actions may be needed due to COVID-19 and specific resources are available.
South West Cyber Resilience Centre
9 June 2021
They are a police / private not-for-profit partnership, funded by the Home Office and covering the South West of the country. They offer free and inexpensive cyber services for local small and medium sized enterprises and third sector organisations. Cyber can be daunting for small businesses and sole traders. It’s hard to know where to Continue reading…
Cyber security for small businesses
8 June 2021
Please see the Governments’ Cyber Security Guidance for Small Businesses which provides information about how you can protect your data and your business.
Updated set of cleaning standards
13 May 2021
NHS England has published a new set of cleaning standards, revised in light of the pandemic to reflect the most up-to-date scientific understanding of how to prevent and control infection.
NHS branding and lanyards
30 April 2021
The use of the NHS logo on uniforms The NHS logo should be positioned on the right-hand side on staff uniforms when face on, with your company logo on the left-hand side under the wording ‘Service provided by’, please see NHS guidance. The sizing of your company logo should be proportional to, but not larger than, the NHS Continue reading…
Oral health for adults
8 March 2021
Resources to help you get started Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit contains materials to support health champions within care homes to train care home staff. These include training slides, a Continue reading…
Policy for the Management and Administration of Medication
24 November 2020
Devon County Council and the NEW Devon CCG Medications Optimisation Team have reviewed their Policy for the Management and Administration of Medication in DCC’s in-house care homes and respite units. The Policy reflects the NICE Managing Medicines in Care Homes guidance, published in 2014, checked by NICE in December 2017. We are making the Policy Continue reading…
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Tags: Care homes, Medication policyDevon Housing and Accommodation Strategy
5 August 2020
Healthy Lives, Vibrant Communities and Housing Choices 2020-2025 is the joint Devon County Council and NHS Devon Clinical Commissioning Group housing and accommodation strategy recently published by Devon County Council. The strategy recognises the importance of housing and accommodation in promoting the independence of people with social care needs and sets out how the authority Continue reading…
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DILIS hoist and sling checks
30 July 2020
Healthcare equipment must be well maintained to ensure clients and care staff remain safe. Inspection and servicing of hoists and slings is a legal requirement under the Lifting Operations and Lifting Equipment Regulations 1998 (LOLER). Hoists and Slings are part of a Planned Preventative Maintenance (PPM) schedule, which is in place to make sure the Continue reading…
Community Moving and Handling Assessment and Plan (COVID-19)
30 July 2020
Guidance and Responsibilities During the current Coronavirus pandemic and in line with current government guidelines, Health & Social Care workers are adapting ways of working to reduce face to face contact, including and improving the use of technology. A ‘My Handling Assessment and Plan’ is to be completed when increased risk has been highlighted when Continue reading…
August 2021
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Data Security and Protection Toolkit (DSPT) support
The DSPT is a free online self-assessment toolkit that helps vidence that your organisation manages personal data, both digitally and in paper form, in a safe and secure way. It helps demonstrate compliance with data protection legislation, answers two of the CQC Key Lines of Enquiry and provides reassurance to residents, clients, families and professionals that you manage data appropriately. Importantly, it provides opportunities: ongoing use of NHSmail and potential sharing of care records. The CQC are taking a greater...