Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.
Residential and nursing care homes
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Support for Residential and nursing care homes
Useful resource how to reduce the risk of falls
10 January 2022
Information for care providers: React To Falls : Training resources for care home staff The Stop Fall App (includes free downloadable risk factors, assessments, exercises and interventions) Falls Response Governance Framework for NHS Ambulance Trusts – aace.org.uk (outlines responsibility of a care provider when a fall occurs in a residential setting). Information for the public, Continue reading…
New Safeguarding Adult Concern Referral Form
30 April 2021
Devon County Council and the Torbay and Devon Safeguarding Adults Partnership (TDSAP) are launching a new Safeguarding Adult Concern Referral Form. Referrers are encouraged to use the form to raise a safeguarding adult concern with the local authority. The form is available on the TDSAP website. The form arises from national developments and local stakeholder Continue reading…
Adult oral health in care homes toolkit
7 December 2020
Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit also contains useful links for care home staff, residents, their families and friends to support good oral health and reduce oral health inequalities.
COVID Oximetry@home service
7 December 2020
CO@h is a service for adults likely to experience worsening or life-threatening hypoxia (low oxygen levels in blood) and it is available for people in care homes and their own homes. This information contains a quick reference guide and monitoring log sheet.
Winter Plan
13 November 2020
Devon County Council’s Adult Social Care Winter Plan has been sent to the Department for Health and Social Care. Thank you to those providers who helped us develop it.
Winter Readiness Toolkit
14 September 2020
The NHS England and NHS Improvement South West tool kit is designed to help care homes and other residential care settings plan and prepare for winter infections and outbreaks, and this year’s kit contains new COVID-19 resources, as well as redesigned resources on flu / other respiratory infections and viral gastroenteritis.
Infection, Prevention and Control (IPC) Compliance Assessment Tool
21 August 2020
This compliance assessment is a simple tool which has been developed using the most recent information from the CQC and others. It will help you know how well you are doing, identify areas in which you need to improve and bring the guidance together into one place.
Supporting people with their money
17 August 2020
Having money and having access and control over money is a key element that enables people to live with dignity and security. Most people are able to maintain control over their own money and are able to make choices about how they spend their money. However, many people who receive support and care do not Continue reading…
Infection Control Audit Tools
17 August 2020
Please find Infection Control Management and Environmental Audit Tools for your reference as a starting point for the documentation that you should have in place as a provider of care and support services. Devon County Council considers these resources to be acceptable and contract-compliant but you may wish to check with CQC and any other commissioners whether Continue reading…
Care Plan template and completed example Care Plan
17 August 2020
The Care Plan template is provided for your reference as a starting point for the documentation that you should have in place as a provider of care and support services. Please also see worked example Care Plan for information. Devon County Council considers this resource to be acceptable and contract-compliant but you may wish to Continue reading…
Devon County Council Winter Plan
24 November 2021
The Winter Plan, the Winter Plan checklist for providers and the Winter Plan summary assurance documents are all available to download.
COVID-19 national Winter Plan updated with comprehensive provider guidance links
8 November 2021
The government has now updated its national COVID-19 Winter Plan for adult social care into a document which brings together information and guidance on all relevant topics including Infection Prevention and Control, PPE, COVID-19 and flu vaccination, hospital discharge and more, with discrete sections on action for providers. Pleaser read The adult social care: COVID-19 winter plan Continue reading…
Cold Weather Plan for England
4 November 2021
The Cold Weather Plan for England has been published by the UK Health Security Agency (UKHSA). The plan outlines actions and advice for reducing preventable cold weather-related deaths and ill-health and includes advice and guidance on keeping well and staying warm during cold weather.
South West Cyber Resilience Centre
9 June 2021
They are a police / private not-for-profit partnership, funded by the Home Office and covering the South West of the country. They offer free and inexpensive cyber services for local small and medium sized enterprises and third sector organisations. Cyber can be daunting for small businesses and sole traders. It’s hard to know where to Continue reading…
Cyber security for small businesses
8 June 2021
Please see the Governments’ Cyber Security Guidance for Small Businesses which provides information about how you can protect your data and your business.
Updated set of cleaning standards
13 May 2021
NHS England has published a new set of cleaning standards, revised in light of the pandemic to reflect the most up-to-date scientific understanding of how to prevent and control infection.
NHS branding and lanyards
30 April 2021
The use of the NHS logo on uniforms The NHS logo should be positioned on the right-hand side on staff uniforms when face on, with your company logo on the left-hand side under the wording ‘Service provided by’, please see NHS guidance. The sizing of your company logo should be proportional to, but not larger than, the NHS Continue reading…
Oral health for adults
8 March 2021
Resources to help you get started Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit contains materials to support health champions within care homes to train care home staff. These include training slides, a Continue reading…
Policy for the Management and Administration of Medication
24 November 2020
Devon County Council and the NEW Devon CCG Medications Optimisation Team have reviewed their Policy for the Management and Administration of Medication in DCC’s in-house care homes and respite units. The Policy reflects the NICE Managing Medicines in Care Homes guidance, published in 2014, checked by NICE in December 2017. We are making the Policy Continue reading…
Devon Housing and Accommodation Strategy
5 August 2020
Healthy Lives, Vibrant Communities and Housing Choices 2020-2025 is the joint Devon County Council and NHS Devon Clinical Commissioning Group housing and accommodation strategy recently published by Devon County Council. The strategy recognises the importance of housing and accommodation in promoting the independence of people with social care needs and sets out how the authority Continue reading…
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