Any permit is issued at the sole discretion of the Council and may be withdrawn (with notice) at any time by the Council if these terms and conditions are not met, as they remain the property of the Council.
Permits may only be used by the named person to whom it is issued, for the vehicle identified in the application and who are required to work peripatetically to deliver essential services, domestic care, medical care, health and well-being care or support services to a patient or client to enable that patient or client to continue to live independently in their own home.
Permits are only issued to care and health professionals to park their cars when making home visits to their patients or clients for care or medical-related purposes whilst parked outside their patient/client’s home address. Permits are only valid within Devon and are NOT valid for use across Torbay or Plymouth or other counties.
The permit does not guarantee a parking space and cannot be used by care workers who are not required by their employers to work peripatetically and are based at a single location for the duration of a work shift or day.
Any person making a false statement for the purpose of obtaining a parking permit shall be guilty of an offence (Section 115 (2) Road Traffic Regulation Act 1984).
The issuing authority may contact the service provider’s office number to seek verification that the purpose for which the parking permit was issued is taking place. Where verification cannot be obtained a Civil Enforcement Officer may consider the parking permit invalid and issue a Penalty Charge Notice.
The permits may be used to park for up to three hours when parked in:
- a resident permit holder parking space or area
- on street pay and display spaces
- limited waiting parking places
- shared use bays (combination of any of the above)
The permit may be used to park for up to 3 hours on single or double yellow lines except where:
- there is an alternative parking space available close by,
- there are yellow kerb markings indicating a ban on loading, or where entry signage indicates a prohibition to motor vehicles is in effect,
- there are not any ‘no waiting’ signs or cones indicating that parking places are suspended.
The permit does NOT allow you to park at anytime for any reason:
- in off-street car parks or in privately run car parks,
- in pedestrianised or restricted areas,
- on yellow or white zig-zags markings,
- bus stops or taxi ranks,
- marked loading only bays or disabled parking spaces,
- outside of or near to the address of the organisation or service provider to whom this permit was issued.
The time clock permit provided by the issuing authority must be set to show the time of arrival when parking and be displayed facing up on the vehicle dashboard or fascia immediately behind the windscreen, so that the principal details are clearly visible from outside of the vehicle throughout the period of parking. Failure to display and correctly set the time of arrival on the time clock whilst working may result in the issue of a Penalty Charge Notice.
You must not park for more than three hours at any single address or road or alter the arrival time on your clock after three hours to extend your period of parking further.
Permits must not be used for commuting or personal purposes. They are only valid when used at your patient’s or client’s address whilst delivering essential services, domestic care, medical care, health and well-being care or support services to a patient or client at the patient or client’s home address.
The permit must not be used for patient or client-related matters, for example, picking up prescriptions or shopping on behalf of your client to take their home address, nor parking whilst taking them out to appointments or for respite hours away from the home, for example, taking to a park or beach or out shopping.
The permit should not be used in lieu of, or in addition to any resident parking scheme restrictions at the home of the permit user.
Improper use of a permit may result in that permit being cancelled and the user being excluded from future issue.
It is the account holder’s responsibility to inform the Council of any changes to details submitted on the application form as soon as possible.
If a permit is lost or becomes illegible due to user damage, a new permit can be issued. No refunds will be given for part used, damaged or invalidated permits.
It is the driver’s responsibility to ensure that their vehicle is parked safely. The vehicle should not be parked wholly or partly on a footpath or verge or in a hazardous manner, nor near junctions, brows of hills or on a bend in the road.
The vehicle must be moved if instructed to by a police officer, civil enforcement officer, council officer or utility company contractor in pursuit of their duties.
Devon County Council (DCC) will act as a ‘data controller’ for any personal data that you provide to us. As such, we will ensure that the data given us is processed in line with our organisation’s Data Protection Policies and in line with your rights under the Data Protection Act 2018 and UK General Data Protection Regulations.
We will not pass your personal information to external individuals or organisations unless there is a legal obligation to do so.
To find out more about how DCC will use your personal data, you can read our Penalty Charge Notice Privacy Notice online at devon.gov.uk/roadsandtransport/parking/