Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.
Residential and nursing care homes
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Support for Residential and nursing care homes
Legionella resource tools
17 August 2020
Legionella resource tools are for your reference as a starting point for the documentation that you should have in place as a provider of care and support services. Devon County Council considers these resources to be acceptable and contract-compliant but you may wish to check with CQC and any other commissioners whether they consider the Continue reading…
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Service Improvement Plan template
17 August 2020
The Service Improvement Plan template is provided for your reference as a starting point for the documentation that you should have in place as a provider of care and support services. Please also see worked Example Service Improvement Plan for information. Devon County Council considers this resource to be acceptable and contract-compliant but you may wish to Continue reading…
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Tags: Day Services, Enabling, Supported LivingAdvanced Care Planning Template
17 August 2020
Planning Ahead for End of Life If you would like to support individuals you are caring for who may have a terminal illness or are approaching the end of their life make arrangements for their future care. This advanced care planning booklet can help with this as it gives the individual the opportunity to think and Continue reading…
Care Plan prompts
17 August 2020
Care Plan Prompts The Care Plan Prompts document has been updated and expanded, drawing on feedback received from care providers who have used it, and taking into account advice and suggestions from a range of organisations. This version, dated May 2017, replaces the previous version.
Information needed to find the missing (The Herbert Protocol)
21 July 2020
The Herbert Protocol encourages carers or family members of adults living with dementia to collate information on those who are vulnerable onto a form, know as the Herbert Protocol form, that can be given to the police if they go missing.
Preventing Exploitation Toolkit
21 July 2020
The Safer Devon Partnership has developed an online preventing exploitation toolkit to tackle the threat of exploitation. This toolkit will help frontline colleagues learn about, identify and report exploitation happening in Devon and the surrounding area. The toolkit’s audience consists of anyone who, through their paid or voluntary work, may encounter individuals who are vulnerable Continue reading…
National Minimum Wage Law: Enforcement
21 October 2019
Policy on HM Revenue & Customs enforcement, prosecutions and naming employers who break National Minimum Wage law.
What you need to know about Data Protection to do business with Devon County Council
3 January 2017
This document details Devon County Council’s requirements for all tender opportunities with regards to data protection and is posted to support providers in being ‘commissioning ready’. What you need to know about Data Protection In addition, please see HM Governments Guidance to Cyber Security
Managers Checklists
17 August 2016
The monthly managers’ checklist and annual managers’ checklist are for your reference as a starting point for the documentation that you should have in place as a provider of care and support services. Devon County Council considers these resources to be acceptable and contract-compliant but you may wish to check with CQC and any other commissioners Continue reading…
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Devon County Council Winter Plan
24 November 2021
The Winter Plan, the Winter Plan checklist for providers and the Winter Plan summary assurance documents are all available to download.
COVID-19 national Winter Plan updated with comprehensive provider guidance links
8 November 2021
The government has now updated its national COVID-19 Winter Plan for adult social care into a document which brings together information and guidance on all relevant topics including Infection Prevention and Control, PPE, COVID-19 and flu vaccination, hospital discharge and more, with discrete sections on action for providers. Pleaser read The adult social care: COVID-19 winter plan Continue reading…
Cold Weather Plan for England
4 November 2021
The Cold Weather Plan for England has been published by the UK Health Security Agency (UKHSA). The plan outlines actions and advice for reducing preventable cold weather-related deaths and ill-health and includes advice and guidance on keeping well and staying warm during cold weather.
South West Cyber Resilience Centre
9 June 2021
They are a police / private not-for-profit partnership, funded by the Home Office and covering the South West of the country. They offer free and inexpensive cyber services for local small and medium sized enterprises and third sector organisations. Cyber can be daunting for small businesses and sole traders. It’s hard to know where to Continue reading…
Cyber security for small businesses
8 June 2021
Please see the Governments’ Cyber Security Guidance for Small Businesses which provides information about how you can protect your data and your business.
Updated set of cleaning standards
13 May 2021
NHS England has published a new set of cleaning standards, revised in light of the pandemic to reflect the most up-to-date scientific understanding of how to prevent and control infection.
NHS branding and lanyards
30 April 2021
The use of the NHS logo on uniforms The NHS logo should be positioned on the right-hand side on staff uniforms when face on, with your company logo on the left-hand side under the wording ‘Service provided by’, please see NHS guidance. The sizing of your company logo should be proportional to, but not larger than, the NHS Continue reading…
Oral health for adults
8 March 2021
Resources to help you get started Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit contains materials to support health champions within care homes to train care home staff. These include training slides, a Continue reading…
Policy for the Management and Administration of Medication
24 November 2020
Devon County Council and the NEW Devon CCG Medications Optimisation Team have reviewed their Policy for the Management and Administration of Medication in DCC’s in-house care homes and respite units. The Policy reflects the NICE Managing Medicines in Care Homes guidance, published in 2014, checked by NICE in December 2017. We are making the Policy Continue reading…
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Tags: Care homes, Medication policyDevon Housing and Accommodation Strategy
5 August 2020
Healthy Lives, Vibrant Communities and Housing Choices 2020-2025 is the joint Devon County Council and NHS Devon Clinical Commissioning Group housing and accommodation strategy recently published by Devon County Council. The strategy recognises the importance of housing and accommodation in promoting the independence of people with social care needs and sets out how the authority Continue reading…
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