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Supporting health and social care providers in Devon

Personal assistants

Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.

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Do business with us

Are you interested in getting into business with Devon County Council? Take a look at current contract opportunities and see what our Market Position Statement (MPS) says about future development in this area.

Support for Personal assistants

Service Improvement Plan template

17 August 2020

The Service Improvement Plan template is provided for your reference as a starting point for the documentation that you should have in place as a provider of care and support services.  Please also see worked Example Service Improvement Plan for information. Devon County Council considers this resource to be acceptable and contract-compliant but you may wish to Continue reading…

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Advanced Care Planning Template

17 August 2020

Planning Ahead for End of Life If you would like to support individuals you are caring for who may have a terminal illness or are approaching the end of their life make arrangements for their future care. This advanced care planning booklet can help with this as it gives the individual the opportunity to think and Continue reading…

Care Plan prompts

17 August 2020

Care Plan Prompts The Care Plan Prompts document has been updated and expanded, drawing on feedback received from care providers who have used it, and taking into account advice and suggestions from a range of organisations.  This version, dated May 2017, replaces the previous version.     

Information needed to find the missing (The Herbert Protocol)

21 July 2020

The Herbert Protocol encourages carers or family members of adults living with dementia to collate information on those who are vulnerable onto a form, know as the Herbert Protocol form, that can be given to the police if they go missing.

Preventing Exploitation Toolkit

21 July 2020

The Safer Devon Partnership has developed an online preventing exploitation toolkit to tackle the threat of exploitation. This toolkit will help frontline colleagues learn about, identify and report exploitation happening in Devon and the surrounding area. The toolkit’s audience consists of anyone who, through their paid or voluntary work, may encounter individuals who are vulnerable Continue reading…

South West Cyber Resilience Centre

9 June 2021

They are a police / private not-for-profit partnership, funded by the Home Office and covering the South West of the country. They offer free and inexpensive cyber services for local small and medium sized enterprises and third sector organisations. Cyber can be daunting for small businesses and sole traders. It’s hard to know where to Continue reading…

Oral health for adults

8 March 2021

Resources to help you get started Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit contains materials to support health champions within care homes to train care home staff.  These include training slides, a Continue reading…

Vertical hoist lifting of service users

28 July 2020

Ensure Vertical Hoist Lifting Of Service Users Always ensure that when hoisting service users the hoist straps and lifting motor are in a position vertically above the service user. If the hoist straps and motor are not positioned vertically above the service user, it will cause excessive wear to the hoisting equipment, can cause the Continue reading…

Using community equipment safely

28 July 2020

Provider staff must immediately notify a Health or Social Care professional, where they may be needing to use items of equipment with a client, in a manner for which it was not designed. Do not put excessive force on items of community equipment, or use it in any way which would put the client’s or Continue reading…

Instructions to ensure safe hoisting of service users and safe use of gantry hoists

28 July 2020

Always ensure that when using any hoist to transfer a service user, the hoist straps and lifting motor are in a position vertically above the service user, using slide sheets or bed to reposition them prior to lifting/lowering. If the hoist straps and motor are not positioned vertically above the service user, it will cause Continue reading…

Guidance regarding adjustment of community equipment

28 July 2020

Guidance – Adjustment of Community Equipment 19 Feb 2018 This guidance is issued in response to a serious incident relating to community equipment that was recently brought to the attention of the Community Equipment Service Commissioners. It is important to share the learning from this incident. Find below new guidance that will be issued to Continue reading…

Community equipment recycling and reuse information

28 July 2020

How and where to return community equipment so it can be recycled and reused? Devon Community Equipment Service Community Equipment in Devon is jointly funded by the NHS & Devon County Council and is provided, on their behalf, by Millbrook Healthcare Ltd, who recycle and reuse as much equipment as possible. The service excludes Plymouth Continue reading…

November 2021

15

Living good lives webinar series

The series aims to support health and social care professionals to enable adults with learning disabilities and / or autistic adults to live good lives along the 'homes not hospitals' pathway. Monday 1 November from 12.30pm to 2.00pm. Supporting adults with learning disabilities and / or autistic adults in communities through commissioning. It is for commissioners and those involved in commissioning or strategy including principal social workers. Monday 15 November from 12.30pm to 2.00pm. Effective hospital discharge planning for adults...


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