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Supporting health and social care providers in Devon


Last Updated 12:00pm, 12 October 2021

Key COVID-19 information sources

If you have any specific issues or questions that you would like to raise please do so as follows:

COVID-19 vaccination

National information collection

The COVID-19 website will be frequently updated as the vaccination programme is implemented. It contains links to the following documents, including translations and easy read versions:

COVID-19 vaccination exemption updates

How to apply for official proof that, for medical reasons, you are unable to be vaccinated and / or tested for COVID-19, is now covered in the updated guidance, which includes the longer-term medical exemption process. Ultimately this supersedes the temporary process. Please remember that the temporary self-certification ceases to be valid 12 weeks after the implementation date of the newly announced longer-term process and the new process will take immediate effect from Friday 24 December.

Please note that the new exemption process:

  • is a general one for everyone and does not just relate to mandatory vaccination for people deployed in care homes
  • requires demonstration of status using NHS COVID Pass (via NHS App, website or letter)
  • states that medical exemption can be applied for by the person or their carer
  • permits reasons that are similar to the temporary process (end of life, autistic people, people with learning disabilities etc. who can’t receive vaccination even with reasonable adjustments, someone with allergies to ALL available vaccines, those with adverse reaction to first dose, pregnant women up to 16 weeks after birth, unspecified short or long-term medical conditions)
  • requires exemption to be confirmed by a clinician: GP, specialist or midwife
  • states that those who have taken part in a vaccination trial are eligible for the NHS COVID Pass (but it may not be accepted abroad).

If any care homes are concerned about how vaccination exemptions will impact on them then they can contact the Market Management Team:

Shingles vaccines cannot be co-administered with COVID-19 vaccination

Please note that the shingles vaccine cannot be co-administered with COVID-19 and there needs to be a gap of at least seven days.

COVID-19 booster vaccination FAQs

Always calculate booster vaccinations period in days

The Joint Committee on Vaccination and Immunisation guidance states that a booster vaccine dose should be offered no earlier than six months after completion of the primary vaccine course, as per the guidance issued on 14 September 2021.

As the period of six months can be calculated in different ways, for consistency, it is recommend that the interval is always calculated in days. Therefore, the booster vaccine should be given at least 182 days after the last dose and no later than 238 days after the last dose.

Vaccination: care homes

We put together various messages related to vaccination in care homes.

Vaccination: health and social care staff

Messages relevant to health and social care staff

Concerned about the COVID-19 vaccine...

We highlight those messages, which we think are most powerful and effective in addressing concerns about vaccination with the following audiences: people concerned about pregnancy and fertility, people from Black, Asian and minority ethnic communities and people concerned with overall vaccine safety.

All about COVID vaccinations: Addressing some common vaccine concerns

The Department of Health and Social Care has produced a toolkit of resources that is tailored for the adult social care sector: Vaccine communications toolkit for adult social care. The toolkit is regularly updated and includes:

  • a stakeholder Q&A on the COVID-19 vaccines
  • guidance and resources addressing common concerns about the vaccines, such as fertility, ingredients, allergies and speed of delivery
  • advice on how to reassure people about taking the vaccine
  • video clips of clinical experts discussing the vaccines
  • video clips and case studies of social care workers sharing their own vaccination stories.

Letter to help people without an NHS number access the COVID-19 vaccine and register with a GP

A letter from NHS England and NHS Improvement and Public Health England tells people without an NHS number, including migrants, how to get the COVID-19 vaccine and if they wish to, how to register at a GP practice.

Vaccine guidance for 16/17 year olds working in health and social care

The following guidance has been issued to explain whether 16-17 year olds working in frontline health and social care should have the COVID-19 vaccine.

Pfizer is approved by the Medicines and Healthcare products Regulatory Agency for use in people aged 12 and above, and updates to product information.  However, JCVI has not extended the programme to those under 18.

Those aged between 16-17 can have Pfizer administered under national protocol if they are classed as front-line staff  or are clinically vulnerable.

Supporting unpaid carers to have their vaccination

Carers who would like to have their COVID-19 vaccination but cannot leave those that they care for can now access help to get their vaccination.

Please contact the Devon Vaccine Support Team or phone on 01752 398836 to discuss how they can support you to get your vaccination.

Vaccination: FAQs

Vaccines scams warning

Criminals are sending out texts and emails trying to make money from the pandemic, often with links to convincing fake NHS websites. Please remember that the NHS will NEVER ask for payment details so any requests for them will be fraudulent ones.
Information and advice on scams and how to report them

Resources for raising awareness about vaccine fraud and what to look for to protect against scams

Winter vaccinations campaign resources

You can download all care staff winter vaccine materials, including posters, leaflets, social media graphics and stickers to promote flu and COVID-19 boosters.

New film launched urging public to get flu and COVID-19 vaccines
New campaign encourages those eligible to get free flu vaccine and COVID-19 booster vaccine ahead of winter.

Recordings of COVID-19 vaccination webinars

Recordings of various webinars in one place.

NHS Devon vaccination stakeholder briefings

NHS Devon vaccination stakeholder briefings

Flu vaccination

National guidance of flu vaccination

Flu vaccination guidance for social care workers updated 28 October 2020 and a leaflet summarising the guidance.

Biggest flu programme in history to roll out for winter 2021

Free seasonal flu vaccine to be made available for over 35 million people in 2021.

  • those under 50 years in clinical risk groups
  • pregnant women
  • those aged 50 years and over
  • unpaid carers
  • close contacts of immunocompromised individuals
  • frontline health and adult social care staff

(These posters below are for print purposes only)

Winter flu jab promotional materials and blog

Natasha Edwards, Registered Manager at Evergreen Care Home, explains why she and her colleagues are fully behind the booster and winter flu jab. Download promotional materials from Public Health England and read her blog by clicking the link below.

Flu e-learning

On-line course to ensure staff understand this year’s flu vaccination programme.

Flu jab materials

There is an NHS flu QR code poster which care staff can scan with a smart phone device. The poster takes you to a short online form  that verifies your status and sends you the flu vaccination entitlement letter.

A wide range of resources are available from the national Campaign Resource Centre including:

  • Posters – for pregnant women, children 2-3 years old and people with long term health conditions, translated posters for carers
  • Social media assets
  • Digital screens and web banners
  • A range of translated assets – including posters and leaflets
  • Easy read posters and leaflets
  • Videos for those with a learning disability, or carer of someone with a learning disability, on the importance of the flu vaccine
  • Braille leaflets
  • British Sign Language videos
  • A flu message to add to your email signature

Plus a leaflet explaining why, if a person is eligible, they may be asked to wait for their vaccine.

Learning disability flu vaccination film

Misfits Theatre Company have produced this upbeat film tackling misinformation surrounding the flu vaccination head on and urging people with learning disabilities and their carers to get their free flu vaccine as soon as possible.

Flu vaccination programme for front line social care staff

All frontline health and social care staff are eligible for a FREE flu vaccination this year. There are is no national shortage of the flu vaccine, there are enough doses for 30 million people to be vaccinated in England.

This season, early demand for flu vaccine has also been higher than usual due to concerns about the coronavirus pandemic. This means that some GP practices and pharmacies will have to ask people to wait until they receive further deliveries.

At present people who are more at risk from flu are being prioritised, including people with long-term health conditions.

You will be able to access your free vaccination via your GP or Pharmacy, and bookings will open again shortly when additional stock becomes available.

Please fill out this simple form to access a letter confirming your eligibility for the vaccine.

To find out more please see Why am I being asked to wait for my flu vaccine?

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