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Supporting health and social care providers in Devon

Personal assistants

Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.

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Do business with us

Are you interested in getting into business with Devon County Council? Take a look at current contract opportunities and see what our Market Position Statement (MPS) says about future development in this area.

Support for Personal assistants

Adult oral health in care homes toolkit

7 December 2020

Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit also contains useful links for care home staff, residents, their families and friends to support good oral health and reduce oral health inequalities.

Infection, Prevention and Control (IPC) Compliance Assessment Tool

21 August 2020

This compliance assessment is a simple tool which has been developed using the most recent information from the CQC and others. It will help you know how well you are doing, identify areas in which you need to improve and bring the guidance together into one place.

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Supporting people with their money

17 August 2020

Having money and having access and control over money is a key element that enables people to live with dignity and security.  Most people are able to maintain control over their own money and are able to make choices about how they spend their money.  However, many people who receive support and care do not Continue reading…

Infection Control Audit Tools

17 August 2020

Please find Infection Control Management and Environmental Audit Tools for your reference as a starting point for the documentation that you should have in place as a provider of care and support services.  Devon County Council considers these resources to be acceptable and contract-compliant but you may wish to check with CQC and any other commissioners whether Continue reading…

Care Plan template and completed example Care Plan

17 August 2020

The Care Plan template is provided for your reference as a starting point for the documentation that you should have in place as a provider of care and support services. Please also see worked example Care Plan for information. Devon County Council considers this resource to be acceptable and contract-compliant but you may wish to Continue reading…

Service Improvement Plan template

17 August 2020

The Service Improvement Plan template is provided for your reference as a starting point for the documentation that you should have in place as a provider of care and support services.  Please also see worked Example Service Improvement Plan for information. Devon County Council considers this resource to be acceptable and contract-compliant but you may wish to Continue reading…

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Advanced Care Planning Template

17 August 2020

Planning Ahead for End of Life If you would like to support individuals you are caring for who may have a terminal illness or are approaching the end of their life make arrangements for their future care. This advanced care planning booklet can help with this as it gives the individual the opportunity to think and Continue reading…

Care Plan prompts

17 August 2020

Care Plan Prompts The Care Plan Prompts document has been updated and expanded, drawing on feedback received from care providers who have used it, and taking into account advice and suggestions from a range of organisations.  This version, dated May 2017, replaces the previous version.     

Infection, Prevention and Control guidance (COVID-19)

28 February 2020

We would like to reassure you that we are closely monitoring the situation and working with the government and NHS, who are well prepared to deal with this virus. Where to find the latest information and updates Guidance for social and community care settings Care Provider Alliance – Infection Prevention and Control Guidance ACAS guidance Continue reading…

Reminder for all staff in the use of hoists

21 October 2019

Background: There has been another recent incident where there was significant risk of injury to the individual being hoisted when a gantry hoist collapsed. There have also been several earlier incidents where gantry hoists have collapsed. No fault was found with the equipment in any of the cases. The faults were deemed to be due Continue reading…

Expanding and improving regular breaks for carers – New Guidance

21 October 2019

Social Care Institute for Excellence (SCIE) and Carers UK have launched new guidance on providing and commissioning carers’ breaks, plus advice and information for carers on how to get a break. Research by Carers UK shows 46 per cent of unpaid carers were unable to get a break in the last five years, even though Continue reading…

April 2021

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Data Security and Protection Toolkit (DSPT) webinars

The DSPT is a free online self-assessment toolkit that helps evidence that your organisation manages personal data, digitally and on paper form, in a safe and secure way. It helps demonstrate compliance with data protection legislation, answers two of the CQC Key Lines of Enquiry. Importantly, it provides opportunities, ongoing use of NHSmail and potential sharing of care records. Devon Care Homes Collaborative will be running introductory DSPT webinars in April. These one hours sessions will give an overview of...


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