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Supporting health and social care providers in Devon

Personal assistants

Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.

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Do business with us

Are you interested in getting into business with Devon County Council? Take a look at current contract opportunities and see what our Market Position Statement (MPS) says about future development in this area.

Support for Personal assistants

Vaccine communications toolkit for adult social care

12 August 2021

The Department of Health and Social Care has produced a toolkit of resources that is tailored for the adult social care sector: Vaccine communications toolkit for adult social care. The toolkit is regularly updated and includes: a stakeholder Q&A on the COVID-19 vaccines guidance and resources addressing common concerns about the vaccines, such as fertility, Continue reading…

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Hot Weather Communications Toolkit 2021

14 July 2021

The Heatwave Plan for England was developed to raise public and professional awareness of the health impacts of hot weather. The plan is an important component of overall emergency planning and provides advice for professionals, organisations, communities and individuals to enable them to plan for and respond to hot weather. The Heatwave Plan for England Continue reading…

New Safeguarding Adult Concern Referral Form

30 April 2021

Devon County Council and the Torbay and Devon Safeguarding Adults Partnership (TDSAP) are launching a new Safeguarding Adult Concern Referral Form on Monday 10 May. Referrers are encouraged to use the form to raise a safeguarding adult concern with the local authority. The form will be available from 10 May on the TDSAP website. The Continue reading…

Adult oral health in care homes toolkit

7 December 2020

Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit also contains useful links for care home staff, residents, their families and friends to support good oral health and reduce oral health inequalities.

Infection, Prevention and Control (IPC) Compliance Assessment Tool

21 August 2020

This compliance assessment is a simple tool which has been developed using the most recent information from the CQC and others. It will help you know how well you are doing, identify areas in which you need to improve and bring the guidance together into one place.

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Supporting people with their money

17 August 2020

Having money and having access and control over money is a key element that enables people to live with dignity and security.  Most people are able to maintain control over their own money and are able to make choices about how they spend their money.  However, many people who receive support and care do not Continue reading…

Infection Control Audit Tools

17 August 2020

Please find Infection Control Management and Environmental Audit Tools for your reference as a starting point for the documentation that you should have in place as a provider of care and support services.  Devon County Council considers these resources to be acceptable and contract-compliant but you may wish to check with CQC and any other commissioners whether Continue reading…

Care Plan template and completed example Care Plan

17 August 2020

The Care Plan template is provided for your reference as a starting point for the documentation that you should have in place as a provider of care and support services. Please also see worked example Care Plan for information. Devon County Council considers this resource to be acceptable and contract-compliant but you may wish to Continue reading…

Instructions to ensure safe hoisting of service users and safe use of gantry hoists

28 July 2020

Always ensure that when using any hoist to transfer a service user, the hoist straps and lifting motor are in a position vertically above the service user, using slide sheets or bed to reposition them prior to lifting/lowering. If the hoist straps and motor are not positioned vertically above the service user, it will cause Continue reading…

Guidance regarding adjustment of community equipment

28 July 2020

Guidance – Adjustment of Community Equipment 19 Feb 2018 This guidance is issued in response to a serious incident relating to community equipment that was recently brought to the attention of the Community Equipment Service Commissioners. It is important to share the learning from this incident. Find below new guidance that will be issued to Continue reading…

Community equipment recycling and reuse information

28 July 2020

How and where to return community equipment so it can be recycled and reused? Devon Community Equipment Service Community Equipment in Devon is jointly funded by the NHS & Devon County Council and is provided, on their behalf, by Millbrook Healthcare Ltd, who recycle and reuse as much equipment as possible. The service excludes Plymouth Continue reading…

Invacare Robin Hoist Motor – Emergency Stop Function

28 July 2020

Please read the following User Guide regarding the Emergency Stop / Lowering Function on the Invacare Robin Hoist Motor. These are delivered to clients from the Devon Independent Living Integrated Service (DILIS).

Adult Social Care Annual Report for 2019

24 April 2020

Our Adult Social Care Annual Report for 2019 is now available, along with the following summary version. Writing an annual report on adult social care in Devon gives us the opportunity to reflect on our achievements and to look at how well we are meeting the needs of our population. We have aimed to do Continue reading…

Infection, Prevention and Control guidance (COVID-19)

28 February 2020

We would like to reassure you that we are closely monitoring the situation and working with the government and NHS, who are well prepared to deal with this virus. Where to find the latest information and updates Guidance for social and community care settings Care Provider Alliance – Infection Prevention and Control Guidance ACAS guidance Continue reading…

Reminder for all staff in the use of hoists

21 October 2019

Background: There has been another recent incident where there was significant risk of injury to the individual being hoisted when a gantry hoist collapsed. There have also been several earlier incidents where gantry hoists have collapsed. No fault was found with the equipment in any of the cases. The faults were deemed to be due Continue reading…

October 2021

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Mindfulness courses

Free mindfulness courses are now available to help improve health and wellbeing and reduce stress. You’ll learn ways to bring mindfulness and awareness into your daily life, both within work and at home, through regular meditation and gentle movement. The sessions are run as weekly or monthly courses by the Devon Wellbeing Hub and the University of Exeter. Monthly skills class starts on Tuesday 19 October, 6.00pm – 8.00pm and runs until 24 March 2022. Weekly course starts on Wednesday...


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