We do require you to inform us by emailing adultsc.adultcarehealthcovid19-mailbox@devon.gov.uk, as well as phoning Public Health England on 111. If the person has a direct payment they should speak either to their named care manager or to Care Direct on 0345 155 1007. If the person has had no contact with the Council and needs Continue reading…

In the first instance, advice and reassurance should be offered to the care worker around the use of PPE. If they continue to be unwilling to provide care an alternative care worker should be identified if possible. If no care worker will attend then the provider should escalate this to the COVID-19 Incident Management Team Continue reading…