Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.
Residential and nursing care homes
Support for Residential and nursing care homes
21 October 2019
Policy on HM Revenue & Customs enforcement, prosecutions and naming employers who break National Minimum Wage law.
3 January 2017
This document details Devon County Council’s requirements for all tender opportunities with regards to data protection and is posted to support providers in being ‘commissioning ready’. What you need to know about Data Protection In addition, please see HM Governments Guidance to Cyber Security
17 August 2016
The monthly managers’ checklist and annual managers’ checklist are for your reference as a starting point for the documentation that you should have in place as a provider of care and support services. Devon County Council considers these resources to be acceptable and contract-compliant but you may wish to check with CQC and any other commissioners Continue reading…
21 July 2019
The Local Government and Social Care Ombudsman has issued a good practice guide which shares lessons from complaints to help adult social care providers improve their services. Based on the Ombudsman’s lengthy experience of investigating complaints about independent providers, the guide gives real-life examples of the common problems the organisation sees – and offers some Continue reading…
The Institute of Health and Social Care Management invites you to attend their Wellbeing Festival from Monday 7 to Sunday 13 February. This event is free and open to members and non-members, and features sessions designed for managers and leaders. This festival is an opportunity to explore skills, best practice solutions, and resources for individual and team wellbeing. Register for the sessions.