Skip to content

Supporting health and social care providers in Devon

Day services

Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.

Sign up for the latest email newsletter from the PEN

Sign up

Two people having a conversation in a kitchen

Do business with us

Are you interested in getting into business with Devon County Council? Take a look at current contract opportunities and see what our Market Position Statement (MPS) says about future development in this area.

Support for Day services

Advanced Care Planning Template

17 August 2020

Planning Ahead for End of Life If you would like to support individuals you are caring for who may have a terminal illness or are approaching the end of their life make arrangements for their future care. This advanced care planning booklet can help with this as it gives the individual the opportunity to think and Continue reading…

Care Plan prompts

17 August 2020

Care Plan Prompts The Care Plan Prompts document has been updated and expanded, drawing on feedback received from care providers who have used it, and taking into account advice and suggestions from a range of organisations.  This version, dated May 2017, replaces the previous version.     

Information needed to find the missing (The Herbert Protocol)

21 July 2020

The Herbert Protocol encourages carers or family members of adults living with dementia to collate information on those who are vulnerable onto a form, know as the Herbert Protocol form, that can be given to the police if they go missing.

Preventing Exploitation Toolkit

21 July 2020

The Safer Devon Partnership has developed an online preventing exploitation toolkit to tackle the threat of exploitation. This toolkit will help frontline colleagues learn about, identify and report exploitation happening in Devon and the surrounding area. The toolkit’s audience consists of anyone who, through their paid or voluntary work, may encounter individuals who are vulnerable Continue reading…

What you need to know about Data Protection to do business with Devon County Council

3 January 2017

This document details Devon County Council’s requirements for all tender opportunities with regards to data protection and is posted to support providers in being ‘commissioning ready’. What you need to know about Data Protection In addition, please see HM Governments Guidance to Cyber Security   

Reminder for all staff in the use of hoists

21 October 2019

Background: There has been another recent incident where there was significant risk of injury to the individual being hoisted when a gantry hoist collapsed. There have also been several earlier incidents where gantry hoists have collapsed. No fault was found with the equipment in any of the cases. The faults were deemed to be due Continue reading…

Expanding and improving regular breaks for carers – new guidance

21 October 2019

Social Care Institute for Excellence (SCIE) and Carers UK have launched new guidance on providing and commissioning carers’ breaks, plus advice and information for carers on how to get a break. Research by Carers UK shows 46 per cent of unpaid carers were unable to get a break in the last five years, even though Continue reading…

Ombudsman issues good practice guide for care providers

21 July 2019

The Local Government and Social Care Ombudsman has issued a good practice guide which shares lessons from complaints to help adult social care providers improve their services. Based on the Ombudsman’s lengthy experience of investigating complaints about independent providers, the guide gives real-life examples of the common problems the organisation sees – and offers some Continue reading…

Tags: ,

January 2022

12

Housing with Support provider forum

The Housing with Support forum meets fortnightly on Wednesdays from 10.00am until 11.00am. It‘s a chance for organisations who provide supported living, enabling, extra care, shared lives and the homeless support services that are commissioned by DCC, to get together to discuss or raise any strategic or process issues rather than individual service users issues. The main aim is to unblock any blocks we encounter when working across this market, escalate issues appropriately and basically join up our work better....


Top
Have some feedback or can't
find what you were looking for?
close