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Supporting health and social care providers in Devon

Webinars, online meetings and learning

Last Updated 15:00pm, 7 September 2021

Key COVID-19 information sources

If you have any specific issues or questions that you would like to raise please do so as follows:

Free access to Microsoft Teams using NHSmail

In order to access online support from the NHS, providers must have an NHSmail account. The usual requirements for such accounts have been relaxed by NHS Digital and providers can have a recognised secure email system which will allow patient identifiable data to be shared with healthcare services, plus access to Microsoft Teams for video-conferencing and related activities.

The NHSmail account request process, including support with applications, is detailed on the Digital Social Care website.


Free Connect 5 Training

Public Health Devon is now offering Connect 5 training online. Connect 5 is a workforce training programme, created to upskill non-mental health staff to better understand and successfully address mental health issues. It takes a preventative approach to poor mental wellbeing.

The training is in three sessions, each lasting three hours. The course is interactive with opportunities to practice your new skills. Completing all three sessions is recommended. Each session covers a different topic.

The next  training dates are on the following Wednesdays:

  • 1 September – Brief Advice
  • 8 September – Brief Wellbeing Intervention
  • 15 September – Integrated Wellbeing Intervention

from 1:30pm to 4:30pm. The link to register.

Devon Care Home Collaborative (DCHC) registered managers education sessions

DCHC is hosting a range of educational offerings for registered managers with support from Skills for Care. There will be a focus on leadership development and hot topics including workforce resilience and dismissal for non-vaccination.

The first session will be on Wednesday 15 September from 2:0pm to 3:30pm, with subsequent sessions on 17 November 2021 and 16 February 2022.

To book places or suggest topics please email DCHC.

Data Security and Protection Toolkit support

The DSPT is a free online self-assessment toolkit that helps evidence that your organisation manages personal data, both digitally and in paper form, in a safe and secure way. It helps demonstrate compliance with data protection legislation, answers two of the CQC Key Lines of Enquiry and provides reassurance to residents, clients, families and professionals that you manage data appropriately. Importantly, it provides opportunities: ongoing use of NHSmail and potential sharing of care records.

The CQC are taking a greater interest in this side of social care and they have released the following statement.

Devon Care Homes Collaborative, in partnership with the CCG, are running weekly webinars and workshops to help you complete the Toolkit.

If you’re looking to get started on the DSPT
Come to an introductory webinar in July on getting you registered and logged in, and find out what your next steps might be.
Data Security and Protection Toolkit: Getting Started dates

Completing the DSPT
If you’ve already made a start then these workshops to help you complete the Toolkit. You need to already have registered with the DSPToolkit and have your ICO registration in place so that you can complete the Toolkit during these sessions.

Data Security and IT Systems Workshop:

Staffing and Policies & Procedures Workshop:

A local DSPT helpline is operating Monday to Friday from 2:00pm to 5:00pm on 01626 912790. You can also email

Free Digital Skills training programme for new and existing care staff

New and existing health and social care staff in Devon and Somerset are now able to register for a free 12-week training programme, starting in January. Boost your career, enhance your employability, gain new confidence and motivation. This is an opportunity for care staff to invest in their digital skills. The programme has been designed to help you to become fluent with digital tools, enhancing the amazing work that you do. Find our more and register.

Infection Prevention Control & PPE Training

NHS Devon CCG is offering daily training under the National Getting It Right First Time programme. Online training takes the form of a 2 hour interactive session delivered by trainers from the CCG clinical team. The training is being offered as part of a national programme of support for care homes, domiciliary care providers and supported living providers. The CCG are also offering the option of face to face interactive training session within the provider setting.

The group size for each session will be small to facilitate interaction and demonstration of correct PPE use.

To register please go to Eventbrite.

Once registered you will receive an invitation to join a session via Microsoft teams and it is imperative that you complete the pre session reading attached to your ticket.
It is also essential that you have the correct PPE available for the session as detailed on your ticket. Please speak to your line manager if you do not have this and they will be able to arrange this for you in advance.

Face to face training sessions can be arranged by emailing

Once we receive your email request for training a member of our team will contact you to arrange a training session.

Recordings of various webinars

Recordings of various webinars


Vaccination as a condition of deployment: workforce and HR issues

Webinar on Thursday 16 September from 4:00pm to 5:00pm

This Care Provider Alliance webinar for adult care home managers and HR leads will look at the HR and workforce management issues of implementing mandatory COVID-19 vaccinations as a condition of deployment in adult social care homes in England.

Visiting care homes, plus Essential Care Giver

Webinar on Friday 17 September from 9:30am to 11:00m

This Care Provider Alliance webinar for adult care home managers, staff, residents and relatives will look at good practice and how to overcome the barriers to rolling out the Essential Care Giver role and wider visiting arrangements for residential care settings.

CQC: Monitoring, Inspection and Smarter Regulation webinar

Tuesday 5 October from 10:00am to 10:30am

This webinar, delivered in partnership with CQC, looks at how monitoring, inspection and support is evolving as the regulator implements their new strategy and smarter regulation. The webinar provides the opportunity to learn more about current CQC processes and what further changes on the horizon.

This webinar is aimed at frontline managers, quality and compliance leads and others involved in preparing for the service for CQC monitoring and inspection. Skills for Care will also be sharing insight into their own resources and future plans to enable you to continue to deliver good and outstanding care.

Please follow the link to register.

Care homes free webinar: Using your iPad or iPhone in social care

Digital Social Care has partnered with Apple Healthcare to bring you a free webinar on how to get the most out of your iPhone or iPad.

Webinar: Using your iPad or iPhone in social care
•  Thursday 9 September from 2:00pm to 3:00pm

Tuesday 14 September from 2:00pm to 3:00pm

This webinar will cover how to get the most out of your iPhone or iPad at work, including:
•  top tips for using your Apple device at work – including the basics of getting started with your device
•  accessibility features for care staff
•  accessibility features for people who use care and support services
•  live Q&A.

Free infection control e-learning course

Infection prevention and control are essential to prevent the spread of coronavirus. This video-based course for care providers in care homes and home care will teach you about the spread of infection and what you can do to protect both yourself and the people you care for.

To register please visit the Social Care Institute for Excellence website.

EU Settlement Scheme webinars

The Association of Directors of Adult Social Services (ADASS) has organised a series of webinars to help you get more information on the EU settlement scheme, so you can assist people who use your services to submit their application.

New e-learning covers good cleaning practices

Health Education England’s new Cleaning for confidence e-learning programme builds on staff knowledge and awareness of good cleaning practices and preventing the spread of COVID-19 and other infections in clinical and non-clinical settings.

Introducing a new podcast series for managers in social care hosted by Skills for Care

Invited guests join Skills for Care colleagues to celebrate the role of managers in social care. Download the ‘Care Exchange’ app to never miss an episode.

FREE E-Learning courses for care providers through SCIE

Some FREE health and social care e-learning resources designed for care providers, which have been produced for frontline staff by subject experts and digital design professionals.

Whole care home testing webinar

The Department of Health and Social Care are hosting a webinar each weekday, in the morning and afternoon on the whole home swab testing process.

The Department of Health and Social Care strongly recommends them for care homes about to receive their test kits, but anyone from an eligible care home yet to carry out whole care home testing can attend one.
More dates / times are added all the time.

Please register to access the webinar.

Guidance, advice and support for Care Managers – communication from Public Health England

The following links take you to a series of presentations each lasting about 15 minutes, these will help you to prevent and prepare for an outbreak of COVID-19:

Part 1 Intro
What is COVID-19, Key guidance, Social distancing, Shielding and self-isolation and Recognising a case
Part 3 Admissions and isolation Practices
Transmission based infection control precautions, New admissions, Managing isolation safely and Recognising and reporting an outbreak
Part 4 Personal Protective Equipment
Putting on and removing PPE

Please view the presentations and if you have any questions please email marked for the attention of Penny Edwards and Pete Smith.

Skills for Care webinars

Skills for Care has developed a series of 30-minute recorded webinars on a range of topics to support managers in adult social care during the COVID-19 pandemic.

Subjects include: essential training, human resources (HR) (supported by ACAS), attracting workers, using digital technology, motivating staff, with more issues being added, please access the webinars here.

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