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Supporting health and social care providers in Devon

Mental health, wellbeing and bereavement support

Last Updated 10:00am, 26 November 2020


If you have any specific issues or questions that you would like to raise with us please do so as follows:

National Winter Wellbeing Plan

The government has also published plans to support people’s wellbeing and mental health during the pandemic through their National Winter Wellbeing Plan.

Exeter COSY Routes Dementia walking project

Exeter Dementia Alliance are developing a walking routes around the city that offer something different from the usual busy parks and public spaces to encourage people living with a dementia and their families to get out, enjoy nature and create a general sense of wellbeing.

More information is available on the Exeter Dementia Alliance website.

National government guidance for adult social care workforce on mental wellbeing

Bespoke advice for those working in adult social care on managing their mental health and how employers can take care of staff wellbeing.

Coronavirus (COVID-19): health and wellbeing of the adult social care workforce

DCC COVID Wellbeing information

DCC’s public COVID information page contains lots of welfare advice that applies to provider staff.

Are you concerned about your team’s health and wellbeing in these challenging times?

DCC is keen to work with adult social care providers from care homes and community services, to consider training that would support the health and wellbeing of their workforce. The training is likely to include resilience, peer support and reflective practice. If you have ideas of what the training content should be, please join us at a virtual focus group on Wednesday 25 November, 11am-1pm.
Please contact Terrie Chaplin for more information and/or for invitation to join the focus group.

DCC diversity guidance for end of life

DCC has produced guidance how to deal with end of life rituals for residents from diverse backgrounds.

This guide is for Care/Nursing Homes and other establishments who may be in care of a person who is dying or has recently died. It takes into account the challenges and concerns posed by the coronavirus pandemic and offers guidance on how to provide people with a caring, respectful and sensitive experience as they approach the end of their life.

Filipino care staff support line

There is an NHS bereavement and trauma line for Filipino staff, available 7 days a week from 8am to 8pm. No need for a referral. To book a consultation call: 0300 303 1115

National guidance on workforce bereavement

National guidance and supporting resources on bereavement of social care staff is available.

Devon Bereavement support

A growing round up of bereavement support throughout the county.

Cruse bereavement support

Cruse are offering both national and local COVID-19 bereavement support.
More information is available on The Cruse website

Hospice UK Counselling Service

Hospice UK have launched an Adult Social Care Bereavement and Trauma line offering specialist counsellors on 0300 303 4434 between 8am and 8pm.

Support and Advice for Patients, Families and Vulnerable Groups

A practical guide for relatives and carers after someone has died during the COVID-19 pandemic.

Talk Works

This Devon Partnership Trust talking therapy service is open to independent providers.

Staff can get 2 or 3 sessions delivered by telephone or video conference link based on the World Health Organisation (WHO) recommendations for maintaining individual good emotional wellbeing during this challenging time and staff can self-refer.

This is easy to access by self-referral – either through the website and click on the keyworker option, or through calling on 0300 555 33 44.

DPT’s Psychology and Psychological Therapies (PPT) team is also offering support to help teams who are experiencing difficulties following distressing and stressful events arising from COVID 19, recognising that it is sometimes helpful to have an external, objective perspective.  Requests for support from this service can be made by emailing

Talk Works poster

Wellbeing infographic

Our Frontline

Our Frontline is a partnership between Shout, Samaritans, Mind, Hospice UK and The Royal Foundation of the Duke and Duchess of Cambridge.

It offers round-the-clock one-to-one support, by call or text, from trained volunteers.

There are also resources, tips and ideas to look after your mental health.

Torbay and South Devon Emotional Wellbeing Helpline

The Torbay and South Devon Healthcare Trust, COVID19 Emotional Wellbeing Helpline can be reached by dialling 01803 217433 or by submitting an online enquiry form via the Healthwatch website.

Tips from providers

We welcome ideas for improving staff wellbeing and are pleased to publish these contributions:

Tips from Headway Devon

Please send your ideas to the Business Relations Team:

Coronavirus occupational therapy advice to help keep people busy

Ideas of activities to do in the home and garden

This list offers simple leisure activities to do with service users around the house, which involve minimal setting up and do not cost much.  Most of them have a sensory slant, which should help to keep the service user’s interest.  Hopefully they will inspire you to think up other ideas, which you can then add on the back.

Occupational therapy advice to help keep people busy

This leaflet provides easy tips for carers to help prevent boredom and maintain routines when having to self-isolate because of the virus.

Beyond Words picture-books

Beyond Words is a charity that provides books and training to support people who find pictures easier to understand than words. Whether supporting somebody with a learning disability or communication difficulty, our resources empower people through pictures.

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