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Supporting health and social care providers in Devon

Should we stop going to people who don’t need essential care?

27 March 2020

All providers should be prioritising the most vulnerable people, using the prioritisation tool which Devon County Council has circulated. You will be advised when decisions are made to deprioritise individuals care and support. We also recognise that you may have to deprioritise individuals care and support to respond to staffing pressures in your own organisation. Continue reading…

Content type: FAQ

What about my own care if I live alone – food and hydration?

26 March 2020

If you are concerned for your own or someone else’s wellbeing due to care not being provided please follow the advice below: If the person has a direct payment they should speak either to their named care manager or to Care Direct. If the person has had no contact with the Council and needs advice Continue reading…

Content type: FAQ

How do we support challenging client groups?

26 March 2020

By their very nature those with dementia and Learning disabilities will struggle to retain the central government guidance about social isolation, social distancing, handwashing, presenting at primary care etc. This is a very new dictate and some members of our community will not be able to retain this information.  Social care’s role will be to Continue reading…

Content type: FAQ

What should I do if one of my staff members has COVID-19?

18 March 2020

They should immediately self-isolate and follow government guidance. Please contact Public Health England for further advice. Read government guidance information and advice on payments to staff who are self-isolating. We strongly suggest that employers use their discretion around the need for medical evidence for a period of absence where an employee is advised to self-isolate Continue reading…

Content type: FAQ

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