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Supporting health and social care providers in Devon

Supported living and extra care

Last Updated 10:00am, 5 July 2021


If you have any specific issues or questions that you would like to raise please do so as follows:

National supported living guidance

Guidance for providers of supported living settings. Please read it carefully in order to enable safe visiting based which balances the principle that supported living settings are classed as an individual’s own home against the need for local risk assessments.

New guidance for admission into supported living

Admission into supported living has been updated. Any individual moving into a supported living setting should self-isolate for a 10-day period. This should increase to 14 days if deemed necessary following a local risk assessment. Self-isolation should begin from the day the individual moves into their home. If the person is being admitted from their own home they do not need to isolate. Service users do not need to undertake an enhanced testing regime as per care home guidance.

Current residence Moving to destination Need to isolate Period of isolation
hospital supported living yes 10 -14 days
care home supported living yes 10 -14 days
home supported living yes 10 -14 days

Infection Prevention and Control (IPC) tool for supported living and extra care housing

CQC have adapted their care home IPC methodology to be used in community settings such as supported living and extra care. This tool has been developed as a way to seek and give assurance that where providers have responsibility for IPC, they are following best practice guidance and working with other relevant agencies to keep people safe.

Testing for extra care and supported living settings

Extra care and supported living services can register for regular COVID-19 testing. Regular retesting involves weekly staff testing and monthly resident testing. Supported living services are now able to access the rapid lateral flow device (LFD) testing, in addition to the existing polymerase chain reaction (PCR) testing regime.

To register your organisation please visit this webpage.

For high risk supported living and extra care setting, who qualify for LFD, please make your order for LFD tests for your organisation via GOV.UK.

Visitors to extra care and supported living settings can now conduct a rapid lateral flow self-test at home, at the discretion of setting managers. Testing on site remains the preference for assurance reasons.

Visitors must report all tests online and using the Unique Organisation Number (UON) of your setting. Housing or support managers should ensure visitors are aware of the setting’s UON.

Please read the updated policy on visiting and testing in extra care and supported living settings.

Day care centres now have a similar testing regime to care homes and some extra care and supported living settings of weekly PCR and twice weekly LFT for staff. In addition, where possible, service users are being asked to conduct twice weekly LFT.

Currently, care home residents and some extra care and supported living residents conduct monthly PCR testing as part of their regular testing regime.

Where service users are part of regular monthly PCR testing and have taken a PCR test in the same week as their visit to a day care centre and received their result, they do not need to also do rapid LFTs that week. They should continue doing regular LFTs if visiting the day care centre on all other weeks.

Free to download COVID-19 information and consent form in an easy read format. The purpose of this document is to help services to support individuals in understanding what COVID-19 is and what the testing process involves. This will support informed decisions and the document is able to capture the consent for the procedure.

Housing with Support forum

The Housing with Support forum meets fortnightly on Wednesdays from 10am until 11am. It‘s a chance for organisations who provide supported living, enabling, extra care, shared lives and the homeless support services that are commissioned by DCC, to get together to discuss or raise any strategic or process issues rather than individual service users issues.
The main aim is to unblock any blocks we encounter when working across this market, escalate issues appropriately and basically join up our work better. If you deliver these services and would like to join the forum then please contact us:

Future forum dates in 2021: 5 May, 19 May, 9 June, 23 June, 7 July, 21 July, 4 August, 18 August, 1 September, 15 September, 29 September, 13 October, 27 October, 10 November, 24 November, 8 December.

Devon Housing with Support WhatsApp group

We would encourage all registered managers and owners to join the group using the online registration form.

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