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Supporting health and social care providers in Devon

Finance, market sufficiency and support

Last Updated 17:05pm, 26 November 2020


If you have any specific issues or questions that you would like to raise with us please do so as follows:

Financial support


Infection Control Fund Round 2

Thank you to those who were able to join the webinar on the 4 November and subsequent sector focussed meetings.. We hope you have found them informative and helpful.
Those who were unable to participate can listen to the recording of the eventThe Question and Answer log has also been updated following the Webinar.

A core requirement of the funding is the need to provide Monitoring Returns detailing how the money is/will be spent.  The monitoring return form(s) have been sent to all providers that have returned their signed Grant Agreement. The first reporting date deadline is 16 November 2020. The second reporting date will be the 21 December 2020, and the monitoring form will be sent to you beforehand.

Please remember to regularly update the NHS Capacity Tracker (Care Homes only) and the CQC Home Care Survey (CQC regulated community care providers only).
The ICF questions on the NHS Care Home Capacity Tracker have recently been updated, please update weekly/monthly as required. Guidance is available.

You will have seen in the letter from the Minister of State for Care, Helen Whately, that the Infection Control Fund set up in May has been extended until March 2021, with an extra £546 million of funding nationally.

The purpose of the Infection Control Fund is to support adult social care providers to reduce the rate of COVID-19 transmission within and between regulated care settings, in particular by helping to reduce the need for staff movements between sites.

Devon County Council has been allocated £9.19m from the Fund for infection control and is responsible for issuing the payments, following arrangements set out by government
There are revised conditions from the original Infection Control Fund which will be detailed in a Grant Agreement being sent by DCC.

Please note:

  • The fund will be paid in two instalments
    • First payment will be made in Autumn 2020
    • Second payment will be made by January 2021
  • Providers eligible for the fund must return a signed grant agreement and return confirmation of expenditure through monthly reporting; the monthly reporting schedule is a requirement set by the Department of Health and Social Care
  • The grant must be fully spent on infection control measures (as outlined in the conditions) by 31 March 2021
  • State aid rules apply to this funding
  • Payment is contingent on providers completing the Capacity Tracker and/or the CQC homecare survey (as per government guidance) at least twice (two consecutive weeks) and committing to doing so once per week until the 31 March 2021. Please make sure you are updating the CQC homecare survey and the Capacity Tracker, including the weekly updates to the ASC Infection Control questions on the Capacity Tracker.

Should you have any queries please email the following mailbox:

We have put together Questions and Answers about the Fund.

HMRC community organisation grant

Government guidance for voluntary and community sector organisations on how to apply for Her Majesty’s Revenue and Customs’ £5 million funding grant to provide tailored support to members of the public who need extra help in getting their tax and claims right. The programme is open for applications until 27 November 2020.

Test and Trace Support Payment scheme

NHS Test and Trace asked people who are on a low income, unable to work from home and who will lose income as a result, to self isolate. Under the Test and Trace Support Payment scheme they maybe entitle to support.

Financial and other support after 30 September

We updated providers about market support plans from 1 October including winter planning, PPE and flu vaccinations in a letter of 22 September, and are committed to engaging providers in production of our local winter plan, which will be published on 31 October.

The local plan will support the national adult social care COVID-19 winter plan as outlined in this government letter and the report of the Social Care Sector COVID-19 Support Taskforce.

Support to Care Homes from July

From 1 July voids will no longer be paid. The Infection Control Grant, which is being paid to each care home in 3 instalments, provides resources to meet other costs.

Growth hubs

You can find free support, advice and information on sources of finance through your local growth hub.

HMRC coronavirus helpline

Find out how to contact HMRC if you’re a business or self-employed and need help and support with outstanding tax payments due to the coronavirus (COVID-19).

Market sufficiency

Grant and funding support

Organisations can keep up to date with potential funding streams coming online by signing up to receive updates from DCC Funding News

Further details in relation to COVID specific funding support can be found on the Grant and funding support site.

Coronavirus Community Support Fund

Following the Chancellor’s announcement last month, the bidding process for direct cash grants through the National Lottery Community Fund has been launched in England.

The Coronavirus Community Support Fund aims to support the tens of thousands of charities and organisations at the heart of local communities that are making a big difference during the COVID-19 outbreak, including delivering food, essential medicines and providing financial advice.

Please note that ‘financial advice’ referenced in the criteria does of course include welfare support and advice, including support to access and claim Universal Credit, although this is not explicitly stated in the criteria.

Please find more information on their website


NHS Volunteer Responders

The NHS has had a fantastic response to its NHS Volunteer Responders scheme, facilitated through the Good Sam app. NHS Volunteer Responders are a new group that are carrying out simple, non-medical tasks, including delivering medicines, shopping and other supplies as well as making calls to check in on those isolating at home. Whilst this service is not designed to replace support that is provided by health, social care and voluntary organisations, the government want to ensure anyone who may benefit from this support at this time of crisis is aware of the support available.

Further information about the programme can be found on this website.

Alongside this, charities can become approved referrers so that they can make referrals on behalf of their clients or members an approved referrer, please contact

If you would like any further information on the service please contact

Business support

You can contact the government’s Business Support Helpline for free advice. See GOV.UK – Get help and support for your business to find out more about the helpline as well as other schemes to support you.

Free business support helpline (South West)

Businesses across the south west, who are facing changes to their working environments due to the coronavirus pandemic, will be able to access free advice and support on remote and home working with the launch of a new helpline (call 0330 088 4421).

Cosmic, a Devon-based social enterprise specialising in all things digital – including digital skills training –  has launched its Business Continuity Helpline to share their knowledge and expertise with organisations in the region and to ‘keep the south west working’.

The helpline and an associated toolkit will provide advice and support on home working and managing a business during periods of disruption.

Advice from ACAS (the Advisory, Conciliation and Arbitration Service)

ACAS: advice for employers and employees worried about coronavirus


Other potential sources of funds

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