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Supporting health and social care providers in Devon

Care homes


Implementation of All Ages Contract and Older Persons’ Care Home Fee Model 

Updates and Announcements 

About This Page 

This page provides updates and announcements for care home providers to support the implementation of the All Ages Adult Social Care (ASC) Care Home Contract and the Older Persons’ Care Home Fee Model. It is designed to keep care home providers and stakeholders informed about key updates, guidance, and resources. 

How We Update This Page 

  • Frequency: Updates will be added as new information becomes available, including guidance documents, workshop/webinar materials, and meeting details. 
  • Transparency: Each update will include a date stamp to easily identify the most recent information. 

Updates and Announcements  

Devon County Council has confirmed the decision on the new All Ages Adult Social Care (ASC) Care Home Contract and Older Persons’ Care Home Fee Model, effective 10th November 2025. For more information on this please visit – Decision Page 

Residential and Nursing Providers 

The new ASC all age contract is for all care home providers, it must be signed and returned to ensure you continue to receive referrals for new Council-funded placements, including hospital discharge placements. 

The DCC All-Ages Contract and Older Persons Care Home Fee Model will apply to: 

•All new client referrals 

•All existing clients at the point of their review 

DCC Commissioning and Market Development Managers for Care Homes:  

Helen Black Older Person’s (65+) Care Homes  
Sara Morgan-Broom People with Disabilities (Under 65’s) Care Homes 

Care Homes for People with Disabilities (Under 65s) 

Please see the video message below from Sara giving further information regarding the contract and how it applies to your home(s)

Provider Workshops – To help providers understand and implement the new contract, DCC hosted a number of online workshops. You can find the presentation slides and resulting FAQs from the workshops below: 

Care Home Forum (CHF) 

  • Next Meeting: Tuesday 25th November 2025, 14:00–15:30 

Agenda 

  • Celebrating Success 
  • Contract and Fee Model Update 
  • Understanding Individual Care Home Offer 
  • Registration Link – An invitation to the Care Home Forum (webinar) in November will be emailed to providers.

Information Resources Group 

About the Group 

The Information Resources Group is a collaborative working group made up of Care Home Providers, Devon County Council, Devon Partnership Trust and NHS Devon staff, co-producing practical guidance to support the new fee model and placement process. 

  • Meeting Frequency: Bi-weekly, Thursdays from 13:00-14:30 

Meeting Slides 2025:

For further information or to express your interest in joining this group, please email: socialcarebusinessrelations-mailbox@devon.gov.uk  

Guidance and Support 

Documents and Tools 

Standard Operating Procedure 
Coming soon, currently working this through with the IRG. 
Adult Social Care Service Descriptors (Residential & Nursing)  Link 
Key Performance Indicators 
Link 

More information will be communicated to providers about the KPI roll out in December. 

  • Start Date: Reporting will begin in January 2026. 
  • Pilot Phase: The KPI framework will be trialled over a 12-month pilot period, allowing for review and refinement before full implementation. 
  • Submission Method: Providers will submit their KPI data via a Microsoft Form specifically designed for KPI returns. 
  • Use of Data: The submitted data will be used to monitor contract performance and help identify areas where additional support may be needed. 
  • Devon County Council Residential and Nursing older person’s care home weekly rates from 10 November 2025.  
  • These are subject to annual inflation which is considered in April each year:- 

Contact Points 

For queries/issues in signing or returning the new DCC contract procurementpeople-mailbox@devon.gov.uk 
For queries/issues in signing or returning the new ICB contract d-icb.contracting@nhs.net    
Please mark emails FAO Tom Ham/Bethan Knight. 
For all other queries socialcarebusinessrelations-mailbox@devon.gov.uk 

Stay Informed  

Care homes

As a result of protection by high vaccination coverage, high immunity amongst the population, and increased access to COVID-19 treatments, UKHSA are now in a position to manage COVID-19 increasingly like other respiratory infections. 

For the latest guidance on the management of outbreaks, visiting arrangements in care homes, admission of care home residents, and use of personal protective equipment (PPE), please visit: https://www.gov.uk/government/publications/infection-prevention-and-control-in-adult-social-care-acute-respiratory-infection/infection-prevention-and-control-ipc-in-adult-social-care-acute-respiratory-infection-ari. 

National Infection Prevention and Control Guidance:

As a result of protection by high vaccination coverage, high immunity amongst the population, and increased access to COVID-19 treatments, UKHSA are now in a position to manage COVID-19 increasingly like other respiratory infections. 

For the latest guidance on the management of outbreaks, visiting arrangements in care homes, admission of care home residents, and use of personal protective equipment (PPE), please visit: https://www.gov.uk/government/publications/infection-prevention-and-control-in-adult-social-care-acute-respiratory-infection/infection-prevention-and-control-ipc-in-adult-social-care-acute-respiratory-infection-ari. 

Equipment Policy:

Devon County Council policy on provision of equipment in care homes, updated January 2025. 


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