Contents
Implementation of All Ages Contract and Older Persons’ Care Home Fee Model
Updates and Announcements
About This Page
This page provides updates and announcements for care home providers to support the implementation of the All Ages Adult Social Care (ASC) Care Home Contract and the Older Persons’ Care Home Fee Model. It is designed to keep care home providers and stakeholders informed about key updates, guidance, and resources.
How We Update This Page
- Frequency: Updates will be added as new information becomes available, including guidance documents, workshop/webinar materials, and meeting details.
- Transparency: Each update will include a date stamp to easily identify the most recent information.
Updates and Announcements
Devon County Council has confirmed the decision on the new All Ages Adult Social Care (ASC) Care Home Contract and Older Persons’ Care Home Fee Model, effective 10th November 2025. For more information on this please visit – Decision Page
Residential and Nursing Providers
The new ASC all age contract is for all care home providers, it must be signed and returned to ensure you continue to receive referrals for new Council-funded placements, including hospital discharge placements.
The DCC All-Ages Contract and Older Persons Care Home Fee Model will apply to:
•All new client referrals
•All existing clients at the point of their review.
Keep Your Contact Details Up to Date
To ensure you continue receiving referrals and essential communications from DCC, it’s important that we hold the correct email addresses for your service. Please take a moment to complete our quick Contact Details Update Form so we can keep your information accurate and up to date.
Why Keeping Your Email Contacts Updated Matters
We rely on the email addresses you provide to make sure vital information reaches the right people in your organisation. By keeping your details current, you help us:
- Send key procurement and contract updates – including KPI monitoring information that supports your contract requirements.
- Invite the appropriate staff to Care Home Forum meetings – ensuring your team stays informed about sector developments and DCC updates.
- Issue referrals and urgent operational notifications – so referrals are delivered to the correct inbox without delay, helping avoid missed opportunities or service disruption.
We use your contact details solely for legitimate DCC operational and commissioning purposes. Keeping them accurate ensures you continue to receive the information you need, when you need it.
DCC Commissioning and Market Development Managers for Care Homes:
| Helen Black | Older Person’s (65+) Care Homes |
| Sara Morgan-Broom | People with Disabilities (Under 65’s) Care Homes |
Care Homes for People with Disabilities (Under 65s)
Please see the video message below from Sara giving further information regarding the contract and how it applies to your home(s)
Provider Workshops – To help providers understand and implement the new contract, DCC hosted a number of online workshops. You can find the presentation slides and resulting FAQs from the workshops below:
- Workshop Slides: October/November 2025
- FAQs (Oct 2025)
County Care Home Forum (All-Ages Care Homes) & Care With Accommodation for People with Disabilities Forum – 2026 Dates
These online forums are open to all Care Home providers within the Devon County Council (DCC) area. They offer a valuable opportunity to connect with Devon’s Care with Accommodation Team, NHS Devon, Commissioners, fellow Care Home providers, and other professionals.
Please save these dates in your diary. Formal invitations, including registration links, will be sent to providers ahead of each meeting.
Information Resources Group
About the Group
The Information Resources Group is a collaborative working group made up of Care Home Providers, Devon County Council, Devon Partnership Trust and NHS Devon staff, co-producing practical guidance to support the new fee model and placement process.
- Meeting Frequency: Bi-weekly, Thursdays from 13:00-14:30
Meeting Slides 2025:
For further information or to express your interest in joining this group, please email: socialcarebusinessrelations-mailbox@devon.gov.uk
Guidance and Support
Documents and Tools
| Standard Operating Procedure (SOP) for Older Person’s Care Homes V1 February 2026 | Link to webpage |
| If you have any feedback on the SOP, please share it with us here | Feedback on the SOP |
| Adult Social Care Service Descriptors (Residential & Nursing) | Link |
| Key Performance Indicators | Link |
| KPI Reporting Guidance for Providers | Coming soon, in the process of being finalised… |
| KPI Collection Process | Link |
| KPI Workshop Slides (January 2026) | Link |
| KPI FAQs | Link |
| If you have any outstanding questions not answered in the FAQs regarding the KPIs, please share them with us here | Ask a KPI Question |
Devon County Council Residential and Nursing older person’s care home weekly rates from 10 November 2025.
These are subject to annual inflation which is considered in April each year:-
Contact Points
| For queries/issues in signing or returning the new DCC contract | procurementpeople-mailbox@devon.gov.uk |
| For queries/issues in signing or returning the new ICB contract | d-icb.contracting@nhs.net Please mark emails FAO Tom Ham/Bethan Knight. |
| For all other queries | socialcarebusinessrelations-mailbox@devon.gov.uk |
Stay Informed
Care homes
As a result of protection by high vaccination coverage, high immunity amongst the population, and increased access to COVID-19 treatments, UKHSA are now in a position to manage COVID-19 increasingly like other respiratory infections.
For the latest guidance on the management of outbreaks, visiting arrangements in care homes, admission of care home residents, and use of personal protective equipment (PPE), please visit: https://www.gov.uk/government/publications/infection-prevention-and-control-in-adult-social-care-acute-respiratory-infection/infection-prevention-and-control-ipc-in-adult-social-care-acute-respiratory-infection-ari.
National Infection Prevention and Control Guidance:
As a result of protection by high vaccination coverage, high immunity amongst the population, and increased access to COVID-19 treatments, UKHSA are now in a position to manage COVID-19 increasingly like other respiratory infections.
For the latest guidance on the management of outbreaks, visiting arrangements in care homes, admission of care home residents, and use of personal protective equipment (PPE), please visit: https://www.gov.uk/government/publications/infection-prevention-and-control-in-adult-social-care-acute-respiratory-infection/infection-prevention-and-control-ipc-in-adult-social-care-acute-respiratory-infection-ari.
Equipment Policy:
Devon County Council policy on provision of equipment in care homes, updated January 2025.