The window for submitting feedback on the ASC Care Home Contract (all ages) and the Proposed Older Persons Fee Model has now closed. Thank you to everyone who shared their views. We are currently reviewing all the feedback received and will provide further updates in due course.
Provider engagement on the Care Home Contract – ASC (All Ages) and the proposed Older Persons’ Care Home Fee Model (65+)
Following the provider engagement period in February and March 2025, Devon County Council is continuing to seek provider engagement on two key initiatives:
- Care Home Contract – Adult Social Care (All Ages)
- Proposed Older Persons’ Care Home Fee Model (65+)
If you would like to re-review the engagement material distributed in February 2025, please click the link here to to access it.
This engagement focuses on three core areas:
- The 2025/26 fee model for older persons’ residential and nursing placements
- The revised Service Descriptors, which define levels of eligible social care needs and guide personal budget allocation for the new fee
- The updated Service Specification, which sets out the core requirements and quality standards for care home providers supporting adults aged 18 and over, including strengthened provisions for people with disabilities
The engagement period will run between 4 August and 21 September 2025 closing at midnight.
Your input is valuable and will help shape the final documents and inform our decision-making process which will be communicated on the PEN website and via the PEN newsletter and direct email to care home providers.
Documents included in initial pack:
| Component | Access Link | Applicable to | Document status |
|---|---|---|---|
| Older Persons Fee Model Engagement Report | Engagement Report | This document will apply to all providers who support clients 18 and over. The Care Home Fee model only applies to homes who operate in an Older person setting (65+) for Residential and Nursing homes | For engagement feedback – this document has been updated on 15th August with new engagement timeline. |
| Service Descriptors | Service Descriptors | Service Descriptors, which define levels of eligible social care needs and guide personal budget allocation for the new fee apply to clients aged 65 years and over and People who have needs which can be met in a care home setting which is predominately used for people 65 and over | For engagement feedback |
| Service Specification | Service Specification | This specification will apply to all clients aged 18 years and over) | For engagement feedback |
| Key Performance Indicators | KPI & Quality Indicators | These metrics will apply to all clients aged 18 years and over | Not for formal engagement – Supporting information |
| Contract terms & conditions | Amended Adult Pre-placement Agreement – 20 August 2025 | These are currently being worked on with DCHC. | Not for formal engagement – Supporting information |
| Engagement Feedback Form | Engagement Feedback Form | This feedback form will apply to all clients aged 18 years and over | To be used to provide feedback on the engagement pack. |
If you have trouble accessing the documents, please try opening them in your web browser.
How to provide your feedback –
We encourage you to review the documents in the pack and give us your feedback here – Link for feedback form
If you have any questions or need this information in an alternative format, such as a printed copy for accessibility, please contact socialcarebusinessrelations-mailbox@devon.gov.uk using the subject line: ‘Care Home Engagement’.
Provider Engagement Activities
- Care Home Forum: Tuesday 5th August 2025, Slides and Q&A document
- Care Home Forum: Tuesday 19th August 2025, Slides and Q&A document
- We’ve brought together all the Q&As and FAQs from the February/March engagement, along with those raised during the current round, into a single, easy-to-access Engagement FAQ here – FAQs – All age Care Home Contract and Proposed Older Persons Care Home Fee Model 2025
- Provider Engagement Event at Fingle Glen: Thursday 11th September 2025, Slides
- Care Home Forum: Tuesday 16th September 2025, Slides