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Guide: Making a Complaint about a Devon County Councillor
- Part 1How do I make a complaint?
- Part 2What is a Standards Committee?
- Part 3What complaints does the Standards Committee deal with?
- Part 4How should I set out my complaint?
- Part 5What happens to my complaint – how is it processed and dealt with?
- Part 6What happens after my complaint has been looked at?
- Part 7Withdrawal of complaints
- Part 8Complainant confidentiality
- Part 9Conflicts of interests
- Part 10Retention of Records
- Part 11Generally
- Part 12Assessment Criteria
How should I set out my complaint?
It is very important that you set your complaint out fully and clearly and provide all the information at the outset. You should also provide any documents or other material that you wish to be considered, wherever possible.
We recommend that you use our complaint form or provide a covering note summarising what you are complaining about, especially if your complaint includes a lot of supporting documentation. In the summary you should tell us exactly what each person you are complaining about said or did that has caused you to complain. If you are sending supporting documentation please cross-reference it against the summary of your complaint.
You should be as detailed as possible and substantiate your complaint where you can, to demonstrate why you believe that the Councillor(s) complained about has breached the Code of Conduct.
It is very important that you set your complaint out clearly and provide at the outset all the information you wish the Council to consider. The Monitoring Officer may need to contact you to seek clarification of your complaint but this will not, hopefully, delay consideration of your complaint.